StillAngsty...
I’m still very annoyed about the computer. Now, however, my annoyance is focussed on the fact that this sort of thing seems to be so complicated to get sorted out. You can’t simply phone up the tech support line and have them help you efficiently and simply.
No matter how much information you have for them, they always want something else - and insist you must be sat in front of the PC complained of before they will listen to you. This is even when you have told them that the PC won’t actually turn on and you have read them out word for word the error message on screen.
The only small consolation from the call this morning was that the guy I spoke to confirmed that I have a valid warranty “should it be my hard drive that is at fault” (like that is even in question). So even if this is a pain in the arse in terms of time taken to resolve the issue, it shouldn’t cost me any more money.
They did begin to do the ‘we need to ascertain if it is a software problem’ line (usually followed with the sentiment ‘because if it is a software problem, its not our problem’). However the guy said from how I was describing it, it looked likely to be the hard drive.
I can’t wait to get home from work today and get the second call and rounds of fruitless checks over and done with so I have an idea of how soon this will be fixed and what that will involve.
*sighs*