Dec 27, 2007 12:35
One of the worst things in dealing with the storm recover for me, was dealing with the property loss division of my mortgage company. Everytime I called them, I would deal with someone unpleasant or ignorant. And I would be on hold for hours, disconnected, or transferred ad infinitum. As a consequence, I quit dealing with them. Yes, they still had about 15% of my insurance payout, but I made do without it.
I've been getting letters for over a year, asking me to turn in paperwork which they think that they sent me (I received 2 empty fedex packages). So I called today.
And I promptly burst into tears like an idiot. I apologized to the sweet voiced little southern girl that I was speaking to, but I couldn't help it. All the frustration and angst came rushing back.
So I am supposed to be receiving 2 items faxed to me, momentarily. I can fill these out and have a final inspection and be done.
house