Yuck.

[attack_laurel]

 Alas, I was going to write this great pithy entry about how people don't know how to "lose" with grace any more, but it will have to wait.  I have a nauseous headache, and I am trying very hard not to throw up (and waste my meds), so I don't really have room for inspiration.

Rest assured, the post had nothing to do with what I saw this weekend -

Comments

[my_stitching]

That is one of my pet peeves. And I most certainly DO vote with my wallet. In most cases (doctors and microsoft being the biggest probable exceptions), I have a choice of where I want to go for a service. The only real difference between my choices is the level of the customer service. If I am treated poorly, I never return.

And I don't understand the attitudes these days which are given to customers. Excuse me, but you are NOT doing me a favor by ringing up my purchase so get the EFF off of your cellphone... and don't suck your teeth at me because I am standing at your counter. Do the job you get paid for. And do it with a smile.

[my_stitching]

Forgot to mention...

The sad thing is that the doctor probably has no idea of the level of customer service his/her staff is providing.

[attack_laurel]

Thanks. :) I am feeling like the service gets worse and worse, and the costs get higher and higher, so what am I gettigng for my money? Every other doctor's office I've been to gives me a phone notification the day before, and certainly, I'd get a call if I didn't show up, so that really upset me, because I could have been saved an annoying (and painful, since that day was bad) trip.

Your mother may have the same picture, but unless she took my icon, she won't have the "winter" text - I made that one myself. :) It's probably just the pic though - it's fairly famous (and very cool).

[ciorstan]

I raise an eyebrow every time you use that icon... *grin*

[damedini]

I was about to have major surgery and weent in for my penultimate appointment. I waited way past my time and was then told to get nekkid and put in a room. Where I sat for two hours. Everytime the helper stuck her head in she said the doc would be no more than 5 minutes. I eventually got dressed and left. The doc called and yelled at me for leaving. Sorry? My appt was at 2, I left at 5. She said she was going on vaca next week and had to squeeze all next week's appts in. Sorry, plan ahead better, and "squeeze in" does NOT equal screw the people with actual appts.
*zen tea and hot buttery crumpets*

[my_stitching]

You would have loved my old doctor when I lived in the Atlanta area. He was amazing and I miss him greatly. When you made an appointment with him... you would wait no longer than 5 minutes before he came into the room. He took his appts seriously. However, if you were late, you had to reschedule. Where he grew up (PR or Cuba, I forget), they didn't have doctor's appointments. If you were sick, you went to the clinic and waited. And if they didn't have time to see you, you came back the next day. He vowed that his patients would always be seen on time.

If anyone lives in the Fayetteville GA area and is interested, his name is Dr. Jose Rossello.

[isabelladangelo]

::hands over the saltines and ginger ale::

It took me FOREVER to find a doctor around DC that I liked. His staff is a bit on the clueless side but like I'm one to talk on that subject. :-)

[thatpotteryguy]

Like my doctor (in fact, I like several of the docs from the same practice - I've seen most of them on an ad-hoc basis). And, actually, the office staff is pretty good - they can usually get me a same-day appt. with SOMEONE in the practice, even if it's a doc I'd rather not see (ever notice how the docs that are real assholes don't have a lot of their own patients, and wind up catching a lot of walk-ins?). But the billing department is breathtakingly incompetent. They've double-billed insurance, billed an insurance plan we haven't used for over a year, lost paperwork on a regualr basis, and once totally lost my records, to the point of insisting I had never been a patient there.