Thanks to Everyone for your condolences ( Read more... )

Kyle battled it through the complaint line to United Airlines a little over a week ago. I guess the guy that could barely speak any english just took down a bunch of information and said he'd send us something. Great. Uh-huh. Way to pacify only after Kyle finally made it through the telephone menus and was put on hold ( Read more... )

OMG! Where do I begin ( Read more... )