Training
I've started my traning at Sykes's last monday, honestly I was like a little kid walking in the dark since this is my first call center job and I was like kinda panicking and jittering when I was ask to role play as an agent yesterday u_u but I must say they have the best trainer and hand-outs around. I won't say that I'm very confident now but I'm happy since I began to learn things the call center way ^_^ and today I once again done the agent role play (how lucky can I be? xD) It may not be the best assist but I can say I did better today than yesterday ^^; I have to practice very hard since we'll be having our mock call exam on next thursday and comprehension exam on friday. I'll be assign at Pitney Bowes account if I can pass my training (Hopefully! *cross finger*). The only thing that's killing me is the travel so tiring but all in all my training is going fine. how I wish it's already 30th of the month cause I'm really broke to my bone hahaha *joking but half-meant* XD