angry lady at 7:30 am
ok, so I had to be at work at 7:30 this morning anf as soon as I get there the phone rings. theres this woman on the other end that launchs into a speech about how she returned an adopted dog to us last night. apparantly she thought this dog would make her 8 week old puppy sick so she returned it to us. long story short: her dog got sick and she claimed it was our fault. She also claims that my manager told her she could put the 85 dollar adoption fee toward a vet visit.
This is something I can't verofy until she comes in so I tell this woman to call either the general manager about her money or wait until my manager comes in. This makes said woman hit the moon!
She demands her money from us at THAT moment and tells me how unhappy she is. this goes on for like 5 minutes straight while I try to get her an appt for her sick dog. After a few more minutes of telling me how horrible we are, she hangs up.
An hour later she calls back and apologizes for yelling at me. I think thats a first for any job i've ever had.
incidently, my manager had no idea what she was talking about and my co-worker said the woman lied to her yesterday about said 85 dollar fee.
we have some stange customers at the clinic!
This is something I can't verofy until she comes in so I tell this woman to call either the general manager about her money or wait until my manager comes in. This makes said woman hit the moon!
She demands her money from us at THAT moment and tells me how unhappy she is. this goes on for like 5 minutes straight while I try to get her an appt for her sick dog. After a few more minutes of telling me how horrible we are, she hangs up.
An hour later she calls back and apologizes for yelling at me. I think thats a first for any job i've ever had.
incidently, my manager had no idea what she was talking about and my co-worker said the woman lied to her yesterday about said 85 dollar fee.
we have some stange customers at the clinic!