All Your Bed Are Belong To Us

Jul 31, 2005 11:41


Concierge' Essential Guide - Understanding Your Guests and their Behaviour.

One of the really nice things about working back on a hotel reception, despite the mind-numbing boredom and woeful pay, is human contact ( Read more... )

humour, concierge

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Good Old Sailors siaelle September 18 2005, 08:26:09 UTC
By one huge geographical mistake, 2 sailors booked themselves a room at my hotel - well the hotel i worked in up until the friday just gone =). I believe they had wanted to stay in the Syd CBD like the other 200 other sailors, so choosing my motel was a very bad choice in hindsight.

They stayed on, despite my common sense thinking they should have rebooked else where and eventually took to chatting us up instead. They were quite the odd couple these boys - one wore a full suit EVERY DAY, which to me, looked more appropriate for a funeral, whilst the other was in denim jeans and a leather jacket. They went everywhere together, as they knew no one else around! We were all polite to them but they eventually got on the front office's nerves when they were coming in to ask:

"are there any messages for us?" or "can you please tell anyone that calls for us we will be ...."

Constantly the answers were:

"no, sorry, there are no messages in the past 5minutes since your last visit" or "sorry, we can take messages for you, but we don't give messages out to anyone that calls for you."

Even though they quickly realised none of the front office staff were interested in a fling, one of the housekeepers was quite flattered by their talkativeness and constantly spent ages chatting. She was warned twice about it as she her daily hours almost doubled during the period they were here, for the same amount of rooms to clean! Even moving her to rooms no where NEAR the boys didn't help .. instead they started coming over to find her!

In the end, the housekeeper had to choose her job over the boys - whom I'm sure where heartbroken as they really seemed lonely.

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