Microsoft's answer to fixing to small, almost negligible problems, with Windows 10 is like killing a mosquito with a sledgehammer ( Read more... )

After a session with a Microsoft Tech regarding not being able to see camera raw files from specific cameras (Olympus OMD EM1mkII and EM5mkII, and Canon 5DmkIV) I was told it was a Canon issue and to contact Canon for 'the fix'.

Three guesses what I got in response... and the first two guesses won't count.

It's a WINDOWS issue.

Meanwhile, some ( Read more... )

So does my son.  I'm currently using older versions of Firefox/Cyberfox because the newest releases not only disable all my tried and true plugins/addons without any replacements for them, the new formats are freaking UGLY! My son is getting the "We will be disabling this version of Skype, so update now!" Problem is the version he's using now ( Read more... )

It seems my Windows 8.1 w/WMC issues have been punted up to 'escalated'. But what got me is right off the bat, their email to me; My name isn't Stephanie. From there on their email was obsequious and condescending all at the same time. I let em have it with both barrels. Politely, of course.

First, their email to me:

Hello Stephanie ( Read more... )

But will wait until Friday.

After 6 hours with Microsoft support working on my laptop with little or no success, my problematic computer has been punted up to Tech Tier 2. More things will be tried, but I have sinking feeling that Alan is right, that it would take less time for me to just reinstall windows, and then the rest of the programs.

After hours online with MS Support, three different techs regarding doing a "repair install" on my Window 8.1 laptop that the 'free' upgrade to Windows 10 screwed up, and I managed to roll it back to 8.1, but had persistent problems, hardlocks, things not working, I got told TODAY that I can't do a repair install, I have to do a full reinstall, ( Read more... )

I finally got a straight answer from MicroSoft in regards to getting my poor Vaio back to abby-normal Windows 8.1 after the disaster that was Win10 update. All I needed was a new Windows 8 license key, because the Windows 10 disaster invalidated my current one, even with the roll back. After almost frying my computer, JM had the audacity to tell ( Read more... )