Many many years ago, at Pennsic...

Yes, I know, a lot of stories start this way. No shit, there I was... but this isn't one of those stories ( Read more... )

It's 6 o'clock. I've been here since 9. My queue is empty, my tickets are awaiting customer input. Now all I need is something worth leaving this place for...

A seemingly simple problem ticket that I took on has turned into a gooey mess. On the plus side, I'm learning so much!

For anyone who wasn't aware of it, my current work schedule is:

M-F, 3pm-11:30 pm Pacific time. No Net access from work, inbound phone for emergencies only.