Comments | weddingplans: Vendor warning for northern New England

lorienellen in weddingplans

Vendor warning for northern New England

Jun 05, 2010 10:04

If you live in New Hampshire, Vermont, Massachusetts or southern Maine, do not use Andrea Runkel of Luminescence Photography. She now has an F rating with the BBB with 14 complaints filed and we must take her to small claims court in order to attempt to get either our pictures or our money back ( Read more... )

new hampshire, maine, massachusetts, photography, vermont

Comments 7

(The comment has been removed)

tinklepanties June 5 2010, 17:07:48 UTC

Yeah, I'd want my pictures first and foremost. I would be devastated if this happened to me.

lorienellen June 5 2010, 21:01:46 UTC

I was very upset at first but it's been going on so long now. I hope we can get our money back at LEAST. If we do, I plan to hire a different photographer for a couple of hours, get dressed up again and have a few photos taken. We do have all the photos from our guests, but nothing professional. *sigh*

lorienellen June 5 2010, 21:02:53 UTC

It is very foolish - she's done all the hard work and all we need are the high res photos on a disk. I'm hoping we can at least get our money back, I'm not holding out for the photos anymore.

meredith_mccraw June 5 2010, 19:49:28 UTC

That SUCKS! Besides the fact that you're actually married to the love of your life, pictures are the next most important thing. (well to me at least, my memory is crap!)

lorienellen June 5 2010, 20:57:19 UTC

Yeah, the whole thing has been pretty ridiculous. For me the photos were the most important thing besides actually being married, too. But we still have lots of photos from our guests, at least. And if we get our money but no photos, I plan to hire someone (reputable!) for a couple hours this fall and get dressed up again so we can at least have *something* wedding-y and formal.

can_be_cruel June 5 2010, 19:51:11 UTC

I was going to suggest an accident or death, but I found her myspace page and she's logged in recently.

It's unfortunate that she's killing her business before she's really off the ground :/ Good luck to you, I hope at the very least you get your photographs.

lorienellen June 5 2010, 20:59:29 UTC

Yeah, we were thinking that too for awhile. But she did contact us on Facebook a few weeks ago with an apology and saying our photos were in the mail... that went nowhere as well.

She was so professional and fantastic to work with, and talented. I have no idea what happened in her life. Even if she'd been straightforward with us and said something was going on and she needed some time I would have been glad to wait.