Comments | thalassak: The phrase "I don' t care"

thalassak

The phrase "I don' t care"

Jun 09, 2006 00:04

Ok, situation:

I am at work. There are 3 registers. We have a cashier Q who is diligently finishing a project and sorta loses track of time. She need to take a lunch break and the mid shift cashier is supposed to go home. Q has worked long hours for us the night before, making sure the store was cleaned for a visit from the District Manager.

She is ( Read more... )

work

Comments 11

ysabela June 9 2006, 06:31:39 UTC

This guy never learned the most important thing about being a good manager ( ... )

thalassak June 9 2006, 11:16:53 UTC

Just as my late night steam blowing is good for me so is your "rambling". :) I will look up the book today. I appreciate your words as you definitely know about people, good and bad.

Fortunately X and Q have the day off so things can calm down and maybe something can get done about it higher up.

janet83154 June 9 2006, 12:48:17 UTC

"You should always: Praise in public, criticize in private." This was one of the most valuable lesson that I learned while being Baroness and it help me get through some really hard times. It's a lesson that I will alway remember and use.

thalassak June 9 2006, 23:52:36 UTC

I took X aside and tried to talk with him in a quiet voice. I know that you NEVER argue in front of customers or other employees. Thans for your words, Janet.

slyhell June 9 2006, 12:38:43 UTC

I'm sorry X was so stupid. If I read this correctly, isn't X due for a review of some sort soon? Maybe, if nothing else, he will get the training that ysabela is suggesting. Of course if I rememeber correctly (again), wasn't X also the one that yelled at two of your best and most reliable employees for working when he hadn't told one of them to do anything? He really needs help. I'm telling you, if they would relent and say that I didn't need a car (especially since you won your one-bag fight) I would apply for a managerial position there.

thalassak June 9 2006, 23:48:56 UTC

yeah, I talked with another manager (Y) today and we talked about maybe having X go through some more management training having to do with people and work ideals.

janet83154 June 9 2006, 12:41:39 UTC

You are a great manager and friend. I can understand how painful it can be to see some one you care about hurting. The book that Bela recommended is very good. I have learn a lot from it.
it is worth the reading.
HUGS!!!!!

thalassak June 9 2006, 23:56:02 UTC

I am reading that right now. I does fit my idea of the way a leader is supposed to be. HUGS back to you.

elfwyn_ator June 9 2006, 12:45:34 UTC

I agree with Ysabela! Your are on the right track to becoming an awesome manager.

Don't let X's behavior color your management work... instead look to the appreciation and respect you get from the employees for your motivation and solace.

thalassak June 9 2006, 23:58:53 UTC

Yeah. We need X to make a management book then put it in the humor section. He is definitely the "what not to do" of the management world. Thanks.

worldwonderer June 12 2006, 18:52:40 UTC

I have not ever been a manager, certainly don't want the job (hard work!!). But I am sure you are a thoughtful, caring person and I personally know a kind word or smile will make me work harder for no pay than lots of money and an asshole boss!

You keep following your instincts. You're doing great and I agree, X needs additional training on his people skills before he should call himself a manager.