HowTo Samsung Cloud - can't backup while connected to a mobile hotspot

[robinbobin]

The phone connected over Wi-Fi
but when you try backup phone - you received

can't backup while connected to a mobile hotspot

Comments

[sabinale]

VPN needs to be disconnected

[ext_5639567]

I had to disconnect from my Intra VPN. The error disappeared and I was able to back up successfully. Don't forget to reconnect to your VPN afterwards.