Tips for servers on making the most out of an evening at work.

1.  Remember to put on your game face.  Smile even if you feel like crying.  Customers notice if your tense, frustrated, angry, sad or _insert emotion here_.  They notice and resent it, they can't help but take it personally, and it affects their dining experience.  So many negative ( Read more... )

Tips for diners on making the most of a meal out:

So often I read reviews on restaurants that leave me baffled; things that some assume are bad service are simple misunderstandings easily remedied or are ultimately caused by the diner themselves through poor planning, poor communication, or unrealistic expectations.  Here are some simple tips to ( Read more... )