Armageddon...

Sep 07, 2011 00:38

What a day!

I woke up ill this morning (I won't go into details), on top of miserable because the large Acer monitor I bought yesterday wouldn't work with either of my Acer laptops, and Googling had shown me that a) it seemed to be a common problem, b) nobody seemed to have found a cure for it, and because c) I'd already pulled off all the ( Read more... )

rant, wtf?

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Comments 8

strawberry_kait September 7 2011, 00:32:41 UTC
I feel for you, Ningloreth! I have had my (un)fair share of phone calls to Acer for tech support, which lead to MULTIPLE trips to Fed Ex to send back the machine they supposedly fixed, and eventually concluded with a new laptop.

Don't take any crap, sweetie. Get your mean on. And if you've not had to pay for service for 14 months, then bully for you, so sad for them! ^_~

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ningloreth September 7 2011, 09:18:41 UTC
MULTIPLE trips to Fed Ex

Isn't it frustrating?

Acer are rubbish on support! I had to send this computer back to be repaired because it just 'dies' on a regular basis, which is really annoying when you're writing because you've no option but to hold down the off switch and then restart it, so you lose your latest stuff. And LJ logs you out!

They make you sign a disclaimer that says you'll pay £70 if it turns out to be your own fault (ie a virus).

It came back with a note that said 'Cleaned the fan'! And it's no better. I know it's a memory fault, but now it's out of warranty.

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kazzy_cee September 7 2011, 05:55:24 UTC

Oh my goodness! What a day!!! *hugs*

Hope you're feeling better today!

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ningloreth September 7 2011, 09:19:04 UTC
Thank you ;-)

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curiouswombat September 7 2011, 07:31:05 UTC
Oh my goodness! What a horrible day, with small nuggets of good stuff. I hope you're feeling better - I had wondered, only a week or two ago when something reminded me, whether you were still ding that long commute; it is certainly not something to attempt if you are feeling poorly.

I'm glad it sounds as if you have at least got your monitor working with your computer and a stable home for Legolas and Éowyn et al. I'll e-mail you, then you'll have me again.

(A good few years ago we used to hire a washing machine, and when that company was sold on we discovered that not only had we not been charged the rental for over a year, but that the new company insisted we didn't have one of their machines at all and we must be mistaken!)

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ningloreth September 7 2011, 09:26:05 UTC
still ding that long commute

Yes. Fortunately, at the moment, it's only once a week. And I've said I'll go in tomorrow instead, because it's like riding a bike, and you have to get back on or you lose your nerve!

I got your email, and I'm going to put a big button on the front of the website, prompting people to sign up again. It was quite big -- about 30 people -- so it's a terrible shame. In future I must keep a local record.

we didn't have one of their machines at all

LOL!

I insisted that the guy send me a bill. He said it would be more effort to raise the invoice, so I don't know if he will!

{Whispers} I also have a double garage that I'm supposed to pay ground rent on, but the council has never asked for any money. I don't feel guilty about that one, though!

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shapinglight September 7 2011, 15:08:14 UTC
Sounds like the stressiest day ever. I do hope you feel better soon.

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ningloreth September 8 2011, 06:19:15 UTC
Thank you!

(It's the guilt I can't seem to get over!)

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