Why Do People Suck? The rantings of a Dish Network Tech Agent...

[dreamwvr73]

Hey Gang!
I just got home from work after a very difficult day. Today is the day after Christmas, so I guess all that good Christmas cheer and warm holiday compassion for your fellow man only lasts till 12-25. Today  I got 25 calls and out of all of them I spoke to about 5 pleasant people and the other 20 were complete jerkoffs! The last lady I

Comments

[lexalicious70]

Personally, I recommend the Dalton philosophy. Don't take it personally, and be nice: until it's time to not be nice. LOL!

People are already annoyed when they phone in, so it's no shock that they cuss and yell at you. I know it sucks, but maybe if you can distance yourself a bit, it might help. After all, they don't know you, and to them, you're a voice, not a face. (Which also sucks). Just remember, it's a job that's going to get you an education and eventually a better career, so hang in there, baby!

PS- If all else fails, I recommend shouting, "OH BUGGER OFF YOU OLD FART!"

XD

[dreamwvr73]

Thanks.. I try not to let it get to me but its not always easy!! *HUGS*

[cinderella81]

Awww, I'm sorry you had a shitty day ... you are a true saint for working in the customer service industry

*hugs*

[dreamwvr73]

Thank you! *HUG* Believe me I feel like I need a halo and some angel wings! LOL Its hard to be nice when people scream at you, say you suck then expect you to give them the world on a platter!

[maryanne01]

Damn Mother Nature for dumping snow on New England. And damn those Patriots fans.... LOL

Seriously, you work a job I wouldn't take for all the money in the world. Kudos to you, just don't lose your cool! LOL

[dreamwvr73]

Yeah and the worse part is they are making us work a mandatory 6th day from now until the first week of April so Im only going to get one day off!! :(