Today I had to have a ticket review... it would have been perfect except for 1 thing. according to my boss i didn't verify what website a customer was logging into when they logged into myprov.com
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Expert advice...obnoxFebruary 11 2006, 01:17:36 UTC
As a former QA I can tell you that if you had said that, they would have complained that you were making your customer repeat themselves. Some things you just can't win.
(The trick is to specifically ask them to spell it under the guise of making sure that they are at the right site. There's no way you can be marked off for that.)
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(The trick is to specifically ask them to spell it under the guise of making sure that they are at the right site. There's no way you can be marked off for that.)
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