Incompetent Idiots...It's An Epidemic

Mar 30, 2009 09:53

In this post I told you about McBee systems and their made of fail customer service.  Guess what I got delivered by UPS late Friday?

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chriton_seward March 30 2009, 15:55:17 UTC
Incompetence is OK so long as it only affects other people!!!

And been one of the few competent workers in an Incompetent company, i really do feel a connection to all customers of incompetent businesses.

At least LRO is above such lunacy.

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aurorasinistra March 30 2009, 18:05:59 UTC
I'm sure we're not perfect, but we sure do try hard. And I can't imagine doing something that would so alienate customers. The customer service rep I spoke with today said they have been getting constant complaints.

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chriton_seward March 30 2009, 18:14:41 UTC
I thought LRO scored a perfect 100 in a recent trade mag survey???

Not the form of an incompetent company IMHO.

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aurorasinistra March 30 2009, 18:16:57 UTC
HAHAAH! THAT! If you subscribe to our enewsletter that's coming out on the 1st, the entire article is being reprinted. If you'd rather not, I will post a link. =D

thanks for your kind comments

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