(no subject)
What's up, everybody - this be the man back in the building again. I feel like it's time I spread some truthful thoughts to the masses, seeing as I've started to witness countless amounts of situations where people outside of the job treat people inside of the job. The old, timeless tale of customer vs. employee. Even to this day and age, where we have access to a world of information on what is and what isn't, people still hold that mentality of "the customer is always right". Of course, for those who are the employees - the ones behind the scenes who really know what goes on - you all know that in many cases, the customer is MORE wrong in several situations where a simple bit of patience and understanding would have easily had things resolved. In other words, I'm talking about the customer giving a damn.
I don't know what it is about these places where I see the worst of people come out, but if it's not some fast food joint (where I work at), it's either the grocery store, or some other retail environment where the shopper feels like that their word is law and all must obey. And if anybody disobeys for the right reason, then it's off with their head. So far, even as a cook who doesn't interact with the customers that much, I've seen my co-workers get shunned, cussed out, disrespected and talked to like we're either children, retards or meek simpletons. I've only had this happened to me twice out of the two months I've been there and that is only because of the fact that even when I apply a professional approach, they're just determined to get what they want out of the restaurant at the restaurant's expense. And it's always the most busted-up, ghetto-ass women too! Can't stand them broads...
I mean, I seen a good amount of it, with probably more to come: customer gets mad for getting charged a few cents extra for some sauce, customer gets mad for getting charged extra for getting cheese AND hash browns added to their bacon breakfast burrito, customer getting smart because they didn't clarify what they DID NOT want on their burger until after it was made, even though we gave them a complimentary order for something that was screwed up on from YESTERDAY.
See where this is going? These so-called adults don't even know the meaning of humility and yet expect the worker to just jump on command whenever they snap their fingers, sometimes knowing that they're in the wrong. Indeed, there are people out there that will push you that far on your job because they know there is nothing that you can do about it, unless you want to put your job at risk. And in most cases, the manager or supervisor that you work with will NOT be on your side, even though they're suppose to be. Thankfully, that's not the case with me.
So it brings me to this though: do people even realize that, yes, you do need to give a damn? Especially since we people who are on the clock have to give a damn about you? It's not like we can easily wonder off whatever job we have just to play around and still get paid for it. Nor it's not like we WANT to be there all the time at the most inconvenient of hours. And I'm pretty sure that the same people who give us a hard time on our jobs don't want us to give them a hard time on their jobs, so why not do us a favor and...well, actually be considerate of the situation? We're here at four in the morning because you suddenly have a craving for a chicken sandwich instead of simply taking your ass home. Matter of fact, if we're that troublesome to you, why not just eat at home? I mean the only reason most fast food restaurants have such a stronghold in the financial market is because the average person would rather pay for the convenience of trusting a stranger to cook their meals for them, rather than take the initiative to eat at their own homes. Hell, Whataburger is probably the most expensive place to buy a burger from, next to Fuddruckers, when you consider the fact that we charge you for cheese by the slice, jalapenos, and bacon by the strip, which can easily take your meal a dollar more than it originally cost. The only difference Whataburger and Fuddruckers is the fact that the latter is a restaurant and not a fast-food chain.
Besides that, I'm saying that it is important to give a damn because to those that are there now for your convenience, forced to be nice because it's apart of their job, AND making an actual effort to keep that job, you may end up seeing them at your job. And you may need their business to help you keep that job. But they also have the right to refuse it, so be forewarned.
And I've been trying to put this up since 9 in the morning, but since my internet wanted to be a piece of junk, I had to wait until now to post it. Ah well, enjoy the readings.
I don't know what it is about these places where I see the worst of people come out, but if it's not some fast food joint (where I work at), it's either the grocery store, or some other retail environment where the shopper feels like that their word is law and all must obey. And if anybody disobeys for the right reason, then it's off with their head. So far, even as a cook who doesn't interact with the customers that much, I've seen my co-workers get shunned, cussed out, disrespected and talked to like we're either children, retards or meek simpletons. I've only had this happened to me twice out of the two months I've been there and that is only because of the fact that even when I apply a professional approach, they're just determined to get what they want out of the restaurant at the restaurant's expense. And it's always the most busted-up, ghetto-ass women too! Can't stand them broads...
I mean, I seen a good amount of it, with probably more to come: customer gets mad for getting charged a few cents extra for some sauce, customer gets mad for getting charged extra for getting cheese AND hash browns added to their bacon breakfast burrito, customer getting smart because they didn't clarify what they DID NOT want on their burger until after it was made, even though we gave them a complimentary order for something that was screwed up on from YESTERDAY.
See where this is going? These so-called adults don't even know the meaning of humility and yet expect the worker to just jump on command whenever they snap their fingers, sometimes knowing that they're in the wrong. Indeed, there are people out there that will push you that far on your job because they know there is nothing that you can do about it, unless you want to put your job at risk. And in most cases, the manager or supervisor that you work with will NOT be on your side, even though they're suppose to be. Thankfully, that's not the case with me.
So it brings me to this though: do people even realize that, yes, you do need to give a damn? Especially since we people who are on the clock have to give a damn about you? It's not like we can easily wonder off whatever job we have just to play around and still get paid for it. Nor it's not like we WANT to be there all the time at the most inconvenient of hours. And I'm pretty sure that the same people who give us a hard time on our jobs don't want us to give them a hard time on their jobs, so why not do us a favor and...well, actually be considerate of the situation? We're here at four in the morning because you suddenly have a craving for a chicken sandwich instead of simply taking your ass home. Matter of fact, if we're that troublesome to you, why not just eat at home? I mean the only reason most fast food restaurants have such a stronghold in the financial market is because the average person would rather pay for the convenience of trusting a stranger to cook their meals for them, rather than take the initiative to eat at their own homes. Hell, Whataburger is probably the most expensive place to buy a burger from, next to Fuddruckers, when you consider the fact that we charge you for cheese by the slice, jalapenos, and bacon by the strip, which can easily take your meal a dollar more than it originally cost. The only difference Whataburger and Fuddruckers is the fact that the latter is a restaurant and not a fast-food chain.
Besides that, I'm saying that it is important to give a damn because to those that are there now for your convenience, forced to be nice because it's apart of their job, AND making an actual effort to keep that job, you may end up seeing them at your job. And you may need their business to help you keep that job. But they also have the right to refuse it, so be forewarned.
And I've been trying to put this up since 9 in the morning, but since my internet wanted to be a piece of junk, I had to wait until now to post it. Ah well, enjoy the readings.