xbox 360 doom
I phoned up Microsoft last night trying to get my Xbox 360 fixed. Initially I got through to a voice recognition robot. This was a little surreal as it was pretending to be a person but eventually by repeating the word agent a few times it connected me to 'another' person. As expected this person was in a call centre in India. Now I don't object this per se and the young woman while having a delightful accent spoke English well enough. I don't even mind that she was reading from a script and tended to lose her place every so often - I'd lose concentration asking the same questions all day. The thing I resent is that her desk appeared to be in the middle of the road in Bangalore. I could hear the buses and traffic going by and the taxis hooting and on occasions couldn't hear what she was saying. Is it too much to expect for Microsoft to provide its employees with offices?
For those who care the problem was the 3 red lights of doom (hardware problem). This is extremely common and the second time my console has failed. Microsoft have decided to stop extending the warranty which is now limited to 3 years or 1 year after the last repair. My console is just over 3 years old and so they wanted to charge me the best part of £100. I declined their kind offer.
For those who care the problem was the 3 red lights of doom (hardware problem). This is extremely common and the second time my console has failed. Microsoft have decided to stop extending the warranty which is now limited to 3 years or 1 year after the last repair. My console is just over 3 years old and so they wanted to charge me the best part of £100. I declined their kind offer.