(no subject)
So US Airways is a load of cock smoke.
I received a phone call a day ago from US Airways. They told me they had over booked quite a few flights to florida this summer and they could not fly me down til August 1st. I asked them if they could simply get me a flight on another airline company and they said no. However they will be happy to refund the money and give me a free flight. I told them it was not enough to make up for my entire family taking off and planning a vacation. They then said they would pay for a hotel and a limo to and from when I arrive and depart in WPB. I said I'm visiting in Port St. Lucie!
They said they can get me a free hotel there for every night i'm staying. Again I said it was not good enough. They put me on hold. The manager came on the phone. He tells me the same thing only this time he throws in a $300.00 Visa gift card. At this point I decide that there must be some really good reason that they want me to be happy. Maybe cause they FUCKED UP?!?!?!
I then asked him why I am able to book a flight from the website if they are "over booked". He responds with "Sir, there is a glitch and we are working on it" I respond by saying "I have a glich in my fist and when people piss me off I punch them until they're dead". He tried calming me down some more. At the same time I google things like prices on Tickets to disney world and hotel packs. I told him that we planned a trip to disney and had tickets for four to every park as well as a hotel. I told him our 3 day trip to Orlando came to $794.57. hehe.
Right away he asked if we had canceled our reservations. I told him I could not cancel at the hotel and I already had tickets in my hand. Right away he said "HOLD PLEASE". I waited for about 30 seconds and hung up, knowing by the desperation in his voice I would get a call back. Of course my phone rang. It was him. He said he would be transferring me to his boss. Another guy came on and apologized for everything. He said "Sir, I want you make it all up to you. We at US Airlines value our customers, We would be glad to book you first class anytime after August 1st 2007, we will pay for a limo to pick you up and drop you off at the airport, and" I said "STOP! is this "limo" just a fucking van or is an actually limo, like the kind Gene Simmons rides in?" then he says "Haha, we can get you a nice one." "We will also be sending you a $500.00 Visa gift card, and refunding you the money for hotel and disney tickets." At this point i'm trying not to "roffle". This fucking retard!
I said what are you gonna just write a check? he says "Sir, we will send out the gift card and a check ASAP. You should get it by Monday." "We will also send out the information and conformation number to your free flight." So I replied with "What about my refund for the flight? When do I see that?" He then says, "It will be back in your bank account in just a few moments." I said "great!" and finally those words came from his mouth, the words i've been waiting for this entire 2 phone calls. "Ok, Mr. Jones is there anything else we can get for you today?"
RECAP:
I now have:
1. A free first class Flight.
2. A $500.00 Visa Gift Card.
3. A fucking check for $794.57.
4. An extra $309.56 That has just been refunded to my account.
At this point what the fuck else could I ask for?
"Yes, there is something else. I'm an independent film maker here in Buffalo. I would love to have a scene on a plane in our next movie, just a short scene. The problem is, it's really hard to just get a wonderful company like, oh say....US Airways, to let me film on a parked plane for 2 hours on a Sunday. Could the be arranged Sir?"
Haha! He came back with this.
"Well I don't think that would be a problem. I'm not sure we can narrow it down to a Sunday but i'm sure we can work something out. I could let you know what we can do 2-3 business days."
ME: "Sounds great!"
that guy got punked! I'm buying a fucking flat screen, a full sleeve and a case of beer.
=zack=
I received a phone call a day ago from US Airways. They told me they had over booked quite a few flights to florida this summer and they could not fly me down til August 1st. I asked them if they could simply get me a flight on another airline company and they said no. However they will be happy to refund the money and give me a free flight. I told them it was not enough to make up for my entire family taking off and planning a vacation. They then said they would pay for a hotel and a limo to and from when I arrive and depart in WPB. I said I'm visiting in Port St. Lucie!
They said they can get me a free hotel there for every night i'm staying. Again I said it was not good enough. They put me on hold. The manager came on the phone. He tells me the same thing only this time he throws in a $300.00 Visa gift card. At this point I decide that there must be some really good reason that they want me to be happy. Maybe cause they FUCKED UP?!?!?!
I then asked him why I am able to book a flight from the website if they are "over booked". He responds with "Sir, there is a glitch and we are working on it" I respond by saying "I have a glich in my fist and when people piss me off I punch them until they're dead". He tried calming me down some more. At the same time I google things like prices on Tickets to disney world and hotel packs. I told him that we planned a trip to disney and had tickets for four to every park as well as a hotel. I told him our 3 day trip to Orlando came to $794.57. hehe.
Right away he asked if we had canceled our reservations. I told him I could not cancel at the hotel and I already had tickets in my hand. Right away he said "HOLD PLEASE". I waited for about 30 seconds and hung up, knowing by the desperation in his voice I would get a call back. Of course my phone rang. It was him. He said he would be transferring me to his boss. Another guy came on and apologized for everything. He said "Sir, I want you make it all up to you. We at US Airlines value our customers, We would be glad to book you first class anytime after August 1st 2007, we will pay for a limo to pick you up and drop you off at the airport, and" I said "STOP! is this "limo" just a fucking van or is an actually limo, like the kind Gene Simmons rides in?" then he says "Haha, we can get you a nice one." "We will also be sending you a $500.00 Visa gift card, and refunding you the money for hotel and disney tickets." At this point i'm trying not to "roffle". This fucking retard!
I said what are you gonna just write a check? he says "Sir, we will send out the gift card and a check ASAP. You should get it by Monday." "We will also send out the information and conformation number to your free flight." So I replied with "What about my refund for the flight? When do I see that?" He then says, "It will be back in your bank account in just a few moments." I said "great!" and finally those words came from his mouth, the words i've been waiting for this entire 2 phone calls. "Ok, Mr. Jones is there anything else we can get for you today?"
RECAP:
I now have:
1. A free first class Flight.
2. A $500.00 Visa Gift Card.
3. A fucking check for $794.57.
4. An extra $309.56 That has just been refunded to my account.
At this point what the fuck else could I ask for?
"Yes, there is something else. I'm an independent film maker here in Buffalo. I would love to have a scene on a plane in our next movie, just a short scene. The problem is, it's really hard to just get a wonderful company like, oh say....US Airways, to let me film on a parked plane for 2 hours on a Sunday. Could the be arranged Sir?"
Haha! He came back with this.
"Well I don't think that would be a problem. I'm not sure we can narrow it down to a Sunday but i'm sure we can work something out. I could let you know what we can do 2-3 business days."
ME: "Sounds great!"
that guy got punked! I'm buying a fucking flat screen, a full sleeve and a case of beer.
=zack=