Mar 19, 2010 05:09
i need to get my itunes to start working.. but apparently it crashed a month ago and no matter how many times i uninstall and reinstall my itunes/quicktime etc, it still shows the same error message "ITUNES HAS STOPPED WORKING" and i have to shut it down immediately.
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 9.0.3.15
Application Timestamp: 4b590a69
Fault Module Name: QuickTime.qts
Fault Module Version: 7.65.17.80
Fault Module Timestamp: 4afa620b
Exception Code: c0000005
Exception Offset: 00009196
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 18441
Additional Information 1: 2310
Additional Information 2: f30fd7366477937e81cf7f7c9ee29071
Additional Information 3: d261
Additional Information 4: 9de95967c0c33447ca033ec2a477b2dd
does ANYONE know how to fix this? heh. my microsoft word also got problem. but excel, ppt and stuff are all working fine. its just WORD and ITUNES that gets shut down immediately as soon as i open it. WHY? WHY! i need to get it fixed asap!