Nasty Customers
In my year and 3 months working at Blockbuster, i've never had a nasty customer such as the one I had today. I;ve had mean customer,s but this one topped it all. Here's the story:
Me: Ma'am, two of these movies are cover boxes ::Scans movies:: we have one of them, let me get it for you ::goes and gets movie::
Me: Ma'am, do you have your blockbuster card?
Bitch: No, they usually look it up by my last name
Me: Ma'am, im sorry, but I need some kind of photo ID, like your drivers license, do you have that?
Bitch: You mean I have to get you my drivers license to pull me up? ::under breath:: jesus fucking christ
Me: Yes, please ::Hands me license, I pull up the account::
Me: You'r total is 9.57, debit or credit?
::no answer from old hag::
Me: Ma'am, debit or credit
Bitch: ::shoves her credit card directly in my face:: Does this look like a debit card to you? Its a master card, see, CITI MASTER CARD, have you ever seen a debit master card before? I want credit, NOW
Me: Ma'am, yes I have, okay, hit the green button and slide your card
Bitch: ::puts her credit card away:: You mean I have to slide it!?!?!
Me: Uhm...yes?
Bitch: Oh my god...
Me: Okay ma'am, here you go, have a nice day ::Puts movies on edge of the counter::
Bitch: HAND ME THOES MOVIES NOW!!
Me: Ma'am, I cant, you will let off the alarm if you walk out with them in your hands, thats why I put them here
Bitch: I want to go look for another movie, if you want to keep them up herem then fine ::walks away::
Me: Tells Eric (CSR) That I will not ring her up, then soon after she walks back up
Bitch: I didnt find anything I wanted
Eric: Okay, here are your movies, have a nice day
Bitch: GIVE ME MY RECIEPT NOW!!!!!
Eric: ::hands her reciept::
Bitch: And you tell that girl that she needs to learn how to treat her customers ::Walks out::
fdgljkndflkgjnfgj FUCK THAT! They wouldnt have made me a fucking manager if I didnt know how to treat my customers. That bitch pissed me off. I hate the mass amount of old people in West Boynton, the end.
Me: Ma'am, two of these movies are cover boxes ::Scans movies:: we have one of them, let me get it for you ::goes and gets movie::
Me: Ma'am, do you have your blockbuster card?
Bitch: No, they usually look it up by my last name
Me: Ma'am, im sorry, but I need some kind of photo ID, like your drivers license, do you have that?
Bitch: You mean I have to get you my drivers license to pull me up? ::under breath:: jesus fucking christ
Me: Yes, please ::Hands me license, I pull up the account::
Me: You'r total is 9.57, debit or credit?
::no answer from old hag::
Me: Ma'am, debit or credit
Bitch: ::shoves her credit card directly in my face:: Does this look like a debit card to you? Its a master card, see, CITI MASTER CARD, have you ever seen a debit master card before? I want credit, NOW
Me: Ma'am, yes I have, okay, hit the green button and slide your card
Bitch: ::puts her credit card away:: You mean I have to slide it!?!?!
Me: Uhm...yes?
Bitch: Oh my god...
Me: Okay ma'am, here you go, have a nice day ::Puts movies on edge of the counter::
Bitch: HAND ME THOES MOVIES NOW!!
Me: Ma'am, I cant, you will let off the alarm if you walk out with them in your hands, thats why I put them here
Bitch: I want to go look for another movie, if you want to keep them up herem then fine ::walks away::
Me: Tells Eric (CSR) That I will not ring her up, then soon after she walks back up
Bitch: I didnt find anything I wanted
Eric: Okay, here are your movies, have a nice day
Bitch: GIVE ME MY RECIEPT NOW!!!!!
Eric: ::hands her reciept::
Bitch: And you tell that girl that she needs to learn how to treat her customers ::Walks out::
fdgljkndflkgjnfgj FUCK THAT! They wouldnt have made me a fucking manager if I didnt know how to treat my customers. That bitch pissed me off. I hate the mass amount of old people in West Boynton, the end.