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May 23, 2009 01:48

Truenergy are incompetent, rude, and arrogant - suggest avoiding them ( Read more... )

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wintrmute May 24 2009, 10:49:55 UTC
Out of interest, what was the original problem? (regarding the lack of bills)

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xfesty May 24 2009, 11:12:26 UTC
They don't know.

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wintrmute May 24 2009, 11:23:24 UTC
Well ain't that just awesome of them :/

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wintrmute May 24 2009, 15:13:36 UTC
I sometimes suspect that companies just say they don't know, because to admit a reason would be to admit fault, and make them easier to take to court. :/

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xfesty May 24 2009, 19:00:35 UTC
I've put in an official complaint with the electricity ombudsman, so we'll see how that pans out...

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