Bad Customer Servise: And "Rage Seizures"
Well today was sorta mixed mess leaning toward "Sucky".
Especially all the register time:
we were better staffed than we NORMALY are on Saturdays, Miracle of miracles, however, that didn't stop us from having to combat the throngs of people beating down the doors for Fathers Day gifts. god would you beleive I almost forgot about that?
I never think about fathers day, Dad's just the guy who sits around and needs turned toward the light and watered most of the time. Or dusted, since we all make jokes that his remote control finger has the biggest muscle in his body. ;)
ANYHOW: aside from the alarming amount of time spent trying to check people out, we come to one of my usual work gripes. the woman called ELIZABETH.
I don't know her last name so I'm not going to bother altering it. She's an absoloute BITCH of a woman in the meanest nastiest most uncomplamentary sence of the word. if "Rude" was an anthropromorphic being she'd be it's willing dominated whore. She's also a Shirk, especially when it comes to register work. She showed up fifteen minutes late to the register, (which isn't the worst she's done. She once showed up only in the last ten minutes of her scheduled time, making my sister almost an hour late to lunch.
TODAY: While WE were responding to another assistance call, I go up, and Elizabeth is doing some gift wrapping. Fine. Shes slow as hell (on purpose) So this pissess me the hell of but what the hell. She can't hide from the Ten or more customers in line the whole time, she's only got one package. GReat. So I grab a register.
Then SHE comes up behind me (and btw no one assigns registers really, there's no point. no one's name are on these things or anything. you punch in, you do a transaction, you punch in for the next transaction. ect. You have to punch in for EACH transaction, so it really doesnt mater what reg you're at.) SHE stands there, with TEN people in line (or more I didn';t count) and says "You're at me Register."
Me: Well pick another one for now there's a huge line." (one open at the mouth of the line, and one to my left, and another one in the middle of things. THREE open registers besides this one, which is almost at the exit.) Now...does she GO to any of these registers? Even the one a little further away which should have thrilled her lazy fat escapist ass? No. She STANDS there. SHe IGNORES three FREE REGISTERS, and stands there, She IGNORES the huge line of customers, and STANDS there, staring at me. I swear I should have kicked her in the shins. She waited almost TEN MINUTES for me to finish this HUGE ass transaction, ignoring a LARGE number of customers and made ME move because she didn't want to check people out, so she used a register game as a trick. that stupid WHORING BITCH of a woman. God. She makes me ashamed to be female.
Anyhow I dragged the ISP manager to the back and gave him the noisy extent of my vented spleen. i've been putting up with this woman's tricks, rudeness, shellshocked rude-blasted customers who wonder vaguely what they did and still don't have the book they're after, and other forms of BULLSHIT, and this was just one of those last straw moments. Poor John probably thought I was having some kind of seizure, trying hard not to scream and litteraly jumping up and down because she by rights should be being BOILED IN @#$*@^#ING OIL for shirking work on a day like today when we're strapped for all the help we can get. But she never does. Although this time at least he had two voices chiming in to say that she'd done register games, Brandy, our front of Store maintinence girl, was back there getting some display books and noted that she too had seen and thought Elizabeths behavior odd, stupid, and frustrating. John is supposed to be keeping an eye on her. But god...it's just so amazingly pathetic.
I hope like hell she quits, or gets fired. Actually I hope she gets fired. or lit on fire. We need HELP, not someone who's only useful skill is humping the manager's leg and giggling. Women in their fifites should have too much self respect to 'giggle'. -_-
*mutters*
Especially all the register time:
we were better staffed than we NORMALY are on Saturdays, Miracle of miracles, however, that didn't stop us from having to combat the throngs of people beating down the doors for Fathers Day gifts. god would you beleive I almost forgot about that?
I never think about fathers day, Dad's just the guy who sits around and needs turned toward the light and watered most of the time. Or dusted, since we all make jokes that his remote control finger has the biggest muscle in his body. ;)
ANYHOW: aside from the alarming amount of time spent trying to check people out, we come to one of my usual work gripes. the woman called ELIZABETH.
I don't know her last name so I'm not going to bother altering it. She's an absoloute BITCH of a woman in the meanest nastiest most uncomplamentary sence of the word. if "Rude" was an anthropromorphic being she'd be it's willing dominated whore. She's also a Shirk, especially when it comes to register work. She showed up fifteen minutes late to the register, (which isn't the worst she's done. She once showed up only in the last ten minutes of her scheduled time, making my sister almost an hour late to lunch.
TODAY: While WE were responding to another assistance call, I go up, and Elizabeth is doing some gift wrapping. Fine. Shes slow as hell (on purpose) So this pissess me the hell of but what the hell. She can't hide from the Ten or more customers in line the whole time, she's only got one package. GReat. So I grab a register.
Then SHE comes up behind me (and btw no one assigns registers really, there's no point. no one's name are on these things or anything. you punch in, you do a transaction, you punch in for the next transaction. ect. You have to punch in for EACH transaction, so it really doesnt mater what reg you're at.) SHE stands there, with TEN people in line (or more I didn';t count) and says "You're at me Register."
Me: Well pick another one for now there's a huge line." (one open at the mouth of the line, and one to my left, and another one in the middle of things. THREE open registers besides this one, which is almost at the exit.) Now...does she GO to any of these registers? Even the one a little further away which should have thrilled her lazy fat escapist ass? No. She STANDS there. SHe IGNORES three FREE REGISTERS, and stands there, She IGNORES the huge line of customers, and STANDS there, staring at me. I swear I should have kicked her in the shins. She waited almost TEN MINUTES for me to finish this HUGE ass transaction, ignoring a LARGE number of customers and made ME move because she didn't want to check people out, so she used a register game as a trick. that stupid WHORING BITCH of a woman. God. She makes me ashamed to be female.
Anyhow I dragged the ISP manager to the back and gave him the noisy extent of my vented spleen. i've been putting up with this woman's tricks, rudeness, shellshocked rude-blasted customers who wonder vaguely what they did and still don't have the book they're after, and other forms of BULLSHIT, and this was just one of those last straw moments. Poor John probably thought I was having some kind of seizure, trying hard not to scream and litteraly jumping up and down because she by rights should be being BOILED IN @#$*@^#ING OIL for shirking work on a day like today when we're strapped for all the help we can get. But she never does. Although this time at least he had two voices chiming in to say that she'd done register games, Brandy, our front of Store maintinence girl, was back there getting some display books and noted that she too had seen and thought Elizabeths behavior odd, stupid, and frustrating. John is supposed to be keeping an eye on her. But god...it's just so amazingly pathetic.
I hope like hell she quits, or gets fired. Actually I hope she gets fired. or lit on fire. We need HELP, not someone who's only useful skill is humping the manager's leg and giggling. Women in their fifites should have too much self respect to 'giggle'. -_-
*mutters*