High lag during the evenings/weekends

May 14, 2013 20:28

For the past couple of weeks, my sibs and I have been dealing with high lag in the game during times of high traffic (evenings/weekends). I've been on the forums and even posted in a tech support post about it. Supposedly, it was fixed the end of April, but we're still having issues. When they locked the tech support post, they said to create a new thread if we were still having issues, but I've done that and not received any official help. Another player suggested switching channels on our router, which we've done, but that hasn't helped at all.

I'm about ready to give up and not renew my sub at the end of the month, I'm so frustrated. I'm part of a couple dungeon teams for a few small guilds, which are pretty much at a stand still until we can get this sorted. Not to mention the frustration of trying to do quests on the toons that aren't on dungeon teams.

Our internet speed is fine; Tumblr loads just fine, I was able to have Pandora running on my phone without it causing lag in game, even with two other people also playing at the same time.

(if I've already posted about this, I'm sorry, I don't remember if I have or not) Any and all help is greatly appreciated.

technical: support, technical: connection

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