Huge latency spikes on new computer, halp!

Aug 17, 2012 23:51

Okay so a few days ago, I put together my shiny new computer. It downloads things fine, it runs pretty much everything internet related fine, but whenever I play wow it just shreds my latency. It affects everything on my computer, especially vent. When I play on my 2 year old laptop, Wow runs fine, just at lesser graphics.

I made sure the background downloader was shot dead, including starting from the wow.exe instead of the launcher. It can have stretches where the latency is perfectly fine for 30+ minutes. Disabling addons does nothing, restarting does nothing, turning off other programs does nothing, and disabling/fiddling with the firewall does fuck all. I'm worried the issue is that my router's firmware is out of date, which is a problem I can't fix.

The network card is completely up to date, just updated it today. The router, on the other hand, has been randomly dropping internet all week.

Is this a problem anyone else has had? I'm at the end of my rope. I've tried everything me and my tech friend can think of short of calling AT&T to get them to poke at it. (Their terrible bot chat support was no help...)

Network card: ASUS PCE-N15
Router: 2Wire 3800HGV-B (AT&T U-verse)
OS: Win 7 64-bit

If you ladies have any suggestions, please tell me, I'm at a loss of what to do next and I really don't want to have to pay for AT&T tech support to get shrug from them too.

Edit: Non-online games have no problems with lag and don't cause vent to spike in latency.

Update: Tried most of y'all's suggestions with no results. The AT&T tech support is sending a tech out tomorrow to check out the router. All signs point to it being the problem right now! Thanks for the help!

technical: support, technical: connection

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