Follow this introduction, which also happens to be a link, over to my good friend (whom I've never met) Nita's blog. I mean, really, how can you not?
Dear Hertz:
Being that my complaints have fallen on completely deaf ears, I am writing you a letter here. I hope google picks it up and you offer me a zillion dollars to take it down because then I will have the opportunity to a) put YOU on hold and b) lie to you. Then I will tell you to c) my virtual foot heading for your virtual d)umbass. Yes, I've been distracted. No, I haven't started on my big update. Did you really expect something different? I'm opening a word doc as I type this so it's up on my screen and I have to minimize it if I want to do anything else!
And now I'm off to sand Baby-Girl's walls! It's paint-prep time...