payback is truly a bitch
Subject: FW: Neiman Marcus Cookie Recipe
I love it when the little guy strikes back!
A little background: Neiman-Marcus, if you don't know already,
is a very expensive store; ie., they sell your typical $8.00 T-shirt for $50.00.
Let's let them have it! THIS IS A TRUE STORY!
My daughter and I had just finished a salad at a Neiman-Marcus
Cafi in Dallas, and we decided to have a small dessert. Because both of us are
such cookie lovers, we decided to try the"Neiman-Marcus cookie." It was so
excellent that I asked if they would give me the recipe, and the waitress said
with a small frown, "I'm afraid not, but you can buy the recipe."
Well, I asked how much, and she responded, "Only two fifty-it's
a great deal!" I agreed to that, and told her to just add it to my tab. Thirty
days later, I received my VISA statement, and the Neiman-Marcus charge was
$285.00! I looked again, and I remembered I had only spent $9.95 for two salads
and about $20.00 for a scarf. As I glanced at the bottom of the statement, it
said, "Cookie Recipe-$250.00". That was outrageous!
I called Neiman's Accounting Department and told them the
waitress said it was "two fifty", which clearly does not mean "two hundred and
fifty dollars" by any reasonable interpretation of the phrase. Neiman-Marcus
refused to budge.
They would not refund my money because, according to them, "What
the waitress told you is not our problem. You have already seen the recipe. We
absolutely will not refund your money at this point." I explained to the
Accounting Department lady the criminal statutes which govern fraud in the state
of Texas. I threatened to report them to the Better Business Bureau and the
Texas Attorney General's office for engaging in fraud.
I was basically told, "Do what you want. Don't bother thinking
of how you can get even, and don't bother trying to get any of your money back"
I just said, Okay, you folks got my $250, and now I'm going to have $250 worth
of fun." I told her that I was going to see to it that every cookie lover inthe
United States with an e-mail account has a $250 cookie recipe from
Neiman-Marcus...for free. She replied, "I wish you wouldn't do this."
I said, "Well, perhaps you should have thought of that before
you ripped me off!" and slammed down the phone. So here it is!
Please, please, please pass it on to everyone you can possibly
think of. I paid $250 for this, and I don't want Neiman-Marcus to EVER make
another penny off of this recipe!
NEIMAN-MARCUS COOKIES (Recipe may be halved)
2 cups butter
24 oz. chocolate chips
4 cups flour
2 cups brown sugar
2 tsp. soda
1 tsp. salt
2 cups sugar
1 8 oz. Hershey Bar (grated)
5 cups blended oatmeal
4 eggs
2 tsp. baking powder
2 tsp. vanilla
3 cups chopped nuts (your choice)
Measure oatmeal, and blend in a blender to a fine powder. Cream
the butter
and both sugars. Add eggs and vanilla, mix together with flour,
oatmeal,
salt, baking powder, and soda. Add chocolate chips, Hershey Bar,
and nuts.
Roll into balls, and place two inches apart on a cookie sheet.
Bake for 10 minutes at 375 degrees. Makes 112 cookies.
PLEASE READ THE RECIPE AND SEND IT TO EVERY PERSON YOU KNOW WHO
HAS AN
E-MAIL ADDRESS! THIS IS REALLY TERRIFIC!!
Even if the people on your e-mail list don't eat sweets send it
to them and
ask them to pass it on. Let's make sure we get these ladies
Thank You,
Joanna S. Burgess
I love it when the little guy strikes back!
A little background: Neiman-Marcus, if you don't know already,
is a very expensive store; ie., they sell your typical $8.00 T-shirt for $50.00.
Let's let them have it! THIS IS A TRUE STORY!
My daughter and I had just finished a salad at a Neiman-Marcus
Cafi in Dallas, and we decided to have a small dessert. Because both of us are
such cookie lovers, we decided to try the"Neiman-Marcus cookie." It was so
excellent that I asked if they would give me the recipe, and the waitress said
with a small frown, "I'm afraid not, but you can buy the recipe."
Well, I asked how much, and she responded, "Only two fifty-it's
a great deal!" I agreed to that, and told her to just add it to my tab. Thirty
days later, I received my VISA statement, and the Neiman-Marcus charge was
$285.00! I looked again, and I remembered I had only spent $9.95 for two salads
and about $20.00 for a scarf. As I glanced at the bottom of the statement, it
said, "Cookie Recipe-$250.00". That was outrageous!
I called Neiman's Accounting Department and told them the
waitress said it was "two fifty", which clearly does not mean "two hundred and
fifty dollars" by any reasonable interpretation of the phrase. Neiman-Marcus
refused to budge.
They would not refund my money because, according to them, "What
the waitress told you is not our problem. You have already seen the recipe. We
absolutely will not refund your money at this point." I explained to the
Accounting Department lady the criminal statutes which govern fraud in the state
of Texas. I threatened to report them to the Better Business Bureau and the
Texas Attorney General's office for engaging in fraud.
I was basically told, "Do what you want. Don't bother thinking
of how you can get even, and don't bother trying to get any of your money back"
I just said, Okay, you folks got my $250, and now I'm going to have $250 worth
of fun." I told her that I was going to see to it that every cookie lover inthe
United States with an e-mail account has a $250 cookie recipe from
Neiman-Marcus...for free. She replied, "I wish you wouldn't do this."
I said, "Well, perhaps you should have thought of that before
you ripped me off!" and slammed down the phone. So here it is!
Please, please, please pass it on to everyone you can possibly
think of. I paid $250 for this, and I don't want Neiman-Marcus to EVER make
another penny off of this recipe!
NEIMAN-MARCUS COOKIES (Recipe may be halved)
2 cups butter
24 oz. chocolate chips
4 cups flour
2 cups brown sugar
2 tsp. soda
1 tsp. salt
2 cups sugar
1 8 oz. Hershey Bar (grated)
5 cups blended oatmeal
4 eggs
2 tsp. baking powder
2 tsp. vanilla
3 cups chopped nuts (your choice)
Measure oatmeal, and blend in a blender to a fine powder. Cream
the butter
and both sugars. Add eggs and vanilla, mix together with flour,
oatmeal,
salt, baking powder, and soda. Add chocolate chips, Hershey Bar,
and nuts.
Roll into balls, and place two inches apart on a cookie sheet.
Bake for 10 minutes at 375 degrees. Makes 112 cookies.
PLEASE READ THE RECIPE AND SEND IT TO EVERY PERSON YOU KNOW WHO
HAS AN
E-MAIL ADDRESS! THIS IS REALLY TERRIFIC!!
Even if the people on your e-mail list don't eat sweets send it
to them and
ask them to pass it on. Let's make sure we get these ladies
Thank You,
Joanna S. Burgess