May 03, 2011 08:36
T-Mobile UK's Twitter support person is very nice, but not so quick on the uptake. After three attempts, I'm now assuming they're just not going to grasp that the whole problem is that I AM IN THE U.S. AND CANNOT RECEIVE TEXTS. If I could, I wouldn't be asking if there's an alternative way to activate my online account.
I wouldn't care, but I won't be back until beyond 90 days after I last used the phone, which means that my existing top-up account will be cancelled and I'll have to get a new one, if not a whole new sim card. If I don't have to get a new sim card, it's not a huge deal. Minutes expire, that's expected, so it's not actually going to cost extra. I was just hoping to avoid some hassle by having an account online and somehow keeping it active that way. It would be nice to keep the same number, too. I'd only have to give the new one to about ten people, but still.
However, since I failed to activate the account online while I was still over there (and next time I procrastinate something like that, SHOOT ME), there appears to be no way to try.
Edit: NEVER MIND! Finally managed to clarify what my actual problem was, and it turns out the guy in the shop was wrong. Accounts are suspended after 180 days inactive, not 90. I'll be back way before then! \o/
consumer bitch,
travel