Teaspoon still down

Sep 30, 2015 17:36

The hosting provider is still working on it. I have no further update from them beyond 12:43pm EDT, the point at which they said they were going to try a more recent backup. (We know the September 19 backup works perfectly, and worst case, they will fall back to that and export the database from a day or two ago so that we will have lost virtually no site data.) While I am also still waiting on a detailed explanation about what caused the crash and how or if we can prevent it from happening in the future, to the best of my knowledge, the issue is entirely due to automated operating system upgrades gone very wrong.

This is a frustrating situation to say the least, but I will continue to keep people updated here and on my Tumblr. To avoid spamming your flists with posts from this comm, any further updates will be added to this post rather than a new one.

UPDATE AS OF 7:55PM EDT: We're back, but on the September 26th backup. If you posted your story or comments between 2:26am Central Daylight Time and 5:52pm September 30 CDT, we no longer have it. I'm very sorry there's been data loss, but please resubmit any missing stories or chapters, and we'll reapprove them as soon as we can.

tech: site inaccessible

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