My Job Description

Jul 23, 2004 12:00

Title: Receptionist - Exec Bldg
Req. ID: 2153729
Location: Austin, Texas
Country: United States

Responsible for receiving and assisting visitors, vendors, employees, employment applicants, salespersons, and customers appropriately.

Manages lobby telephone communications through screening calls, directing or transferring callers, and processing telephone messages as appropriate.
This position handles over four hundred (400) calls daily which supports numerous departments which are reflected as follows:
Sales
Sales Support
Tech Support
Human Resources
Adecco
Customer Relations
Corporate calls
Accounts Receivable
Accounts Payable
Payroll
Individual calls
Travel Department

*Implements security procedures to ensure adequate control methods for persons, property, and packages are met.

*Maintains Reception related databases and files to meet company and departmental standards for statistical computations and retention of records, as needed.

*Utilizes basic software used at Apple such as e-mail, word processing, spreadsheet and intranet applications at a functional level as necessary to maintain productivity.

*One can see that this position has multiple facets and responsiblities. Equal to all of those, the role of this position helps support our security philosophy - it is our first level of security when non-Apple personnel enter our complex. This is an important and essential part of our security plan.

*Orders supplies for the Receptionist station to ensure no lapse in service occurs related to availability of office supplies, forms, temporary access badges, and related elements pertinent to operation of the executive building lobby.

*Communicates operational needs of the lobby area to Corporate Security management and/or Corporate Facilities as needed to ensure a safe and pleasant environment is maintained.

*Shall provide functional support to Executive Administrative staff and building residents as deemed appropriate and reasonable by management.

*May be given responsiblity for one or multiple projects related to the position.

Normally requies High School diploma plus 5 years of executive building receptionist experience, or equivalent.

I didn't even realize I did that much stuff... cool.
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