FRAUD ALERT
And here it all went down :
The story goes : Einny has always been suspicious of cheng86's (
cheng86@gmail.com ) transactions.
The transactions would not tally whenever cheng86 claimed she transferred. Einny who is very good at banking transactions and the whole process found it very suspicious. She made a mental note to head down to the bank when she's not tied up with work. Alarm bells rang esp when cheng86 made ridiculous claims about the bank giving her an old card and reversal of transactions. Reversal of transactions only can happen at banks with the approval of a bank officer and manager. Apart from that, the manager would also have to call up the customer. The reason about the card was very shady. Einny knew it all along but didn't had time to go down to verify. Cos at the end of the day she knew that if she was a cheat ( and she was ) , all her information would be at the bank. ( even if she closed the account ) .
Before heading down to the bank, einny checked all of cheng86's past transactions. She noticed that the receipts she provided seemed "photoshopped". She zapped all the receipts and headed down to the bank.
The bank is undergoing investigations and einny demanded a full explanation frm the bank. After all investigations, Tracy&einny will then decide if they want to make a full police report. We are very saddened and disappointed with the whole episode. We sent out 3 outfits and did a refund to Cheng86 out of sheer faith in our customer's honesty.
Ultimately our intentions are not for Cheng86 to go to jail . We do want however to sent out alarm bells to all sellers and buyers ! However, Cheng86 doesn't seem very repentent. She used the word negotiate ( we are amused ) , "i didn't expect it to be so serious" ( 6 times of dubious transactions ). In fact tracyandeinny actually thought she did at least transferred once or twice b4 attempting to cheat us. However she used dubious receipts for all 6 transactions!
We will decide next week ( when tracy gets back frm malaysia ) if we want to go to the police station. Meanwhile if any Sellers or Buyers need our help we will be most willingly to offer :) just drop us an email tracyeinny@hotmail.com
Thank You for your time.
Below are a few of her email threads and also photographs of receipt ( notice that creases/ flaps of receipts and trans ref and timing :) She always transfer at 2:32pm / 4: 32pm / 6:32pm )
Re: From:cheng . (gnehcx@yahoo.com.sg)
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Mark as unsafeSent:26 September 2008 17: 48PMTo:tracy einny (tracyeinny@hotmail.com)div class="ReadMsgBody BorderTop" onclick="return Control.invoke('ReadingPane', '_onBodyClick', event);">
i really didnt expect it to be so serious and i just got into it time after time without realising the severity of the matter.. but i know now, and i really hope to be given a chance after learning this lesson of integrity which is already etched into my mind so deeply. i am truly sorry and regretful.
----- Original Message ----
From: tracy einny
To: cheng .
Sent: Friday, 26 September 2008 17:25:15
Subject: RE:
hi there
We won't be replying any more of your emails until the bank gets back to us. I spoke with Gina Khoo the Branch Service Manager at POSB Heartland Mall Branch and she will get back to me once i have faxed over all your transaction receipts you emailed us. They will be doing a thorough investigation. Bank Manager has informed me that it it no possible for the machines to print out any receipts and they treat this as fraud.
We treat this issue very seriously as we are very concern with integrity. This is not about compensating us. The bank itself will treat this seriously as it is a severe case of fraud.
Thanks
With Love
http://tracyeinny.livejournal.com/ Date: Fri, 26 Sep 2008 17:16:51 +0800
From: gnehcx@yahoo.com.sg
Subject: Re:
To: tracyeinny@hotmail.com
im willing to compensate for my wrongdoings, and i hope we don't have to resort to going to the police... i admit it was a folly and totally despicable to have done what i did, and i have learnt my lesson.. please allow me to make up for my mistake in any other way..
yours sincerely.
----- Original Message ----
From: tracy einny
To: cheng .
Sent: Friday, 26 September 2008 16:47:46
Subject: RE:
hi there
PLS DON'T TRANSFER OVER THE FUNDS. there are some amts which we didn't sent out anything yet. We don't need you to transfer more than the items we sent out to you.
We will let the bank contact us first because they are undergoing investigation. We will wait for the bank to reply us first b4 we decide to head to the police station. Thanks
With Love
http://tracyeinny.livejournal.com/ Date: Fri, 26 Sep 2008 16:32:26 +0800
From: gnehcx@yahoo..com.sg
Subject: Re:
To: tracyeinny@hotmail.com
I'm not sure which are the 6 transactions, but lets just assume that i didnt transfer for all. will be transferring $200 (around $33 for each item) to ur account in an hour's time to compensate for my wrongdoings. i'm truly regretful and ashamed for my actions and i sincerely hope you can forgive me and give me a chance. thank you in advance...
----- Original Message ----
From: tracy einny
To: cheng .
Sent: Friday, 26 September 2008 14:45:47
Subject: RE:
HI there,
I just got back from the bank. They are undergoing investigations. We need you on your side to tell me which one you did transfer and which you did not. We will tally with our side.
Pending your email , we will decide if we will report to police. For the bank side, i am not sure if the bank will pursue the case as it is a case of fraudulence and integrity.
Thanks
With Love
http://tracyeinny.livejournal.com/ Date: Fri, 26 Sep 2008 11:06:47 +0700
From: gnehcx@yahoo.com.sg
Subject: Re:
To: tracyeinny@hotmail.com
einny please. can we negotiate?
Re: From:cheng . (gnehcx@yahoo.com.sg)
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Mark as unsafeSent:26 September 2008 11: 47AMTo:tracy einny (tracyeinny@hotmail.com)
ok babe, i apologise but i think i might have made some amendments to some of the receipts. please dont bring this matter up to the police or blow it up pls. i will pay u back in full or even double? i beg of u.
----- Original Message ----
From: tracy einny
To: cheng .
Sent: Friday, 26 September 2008 11:40:03
Subject: RE:
hi babe
nope i want an explanation on their side. :) its very easy to track actually cos i work in the bank for years. They have a system to see if you really did the transaction on that day. And also they record your voice in their system for every phone call made. I will insist on a full and detailed explanation. There are altogether 6 transactions made so far. We refunded one and sent out 3 items. Skinnies/ tripe 3 button and shirt/vest..
I printed out the recepits that didn't go through and will make the bank go through their records to find out prove of receipt of their end.
In any case i will go down to the police station to report any dubious transactions. T&E is a registered company.
With Love
http://tracyeinny.livejournal.com/ (No Subject)From:cheng . (gnehcx@yahoo.com.sg)
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Mark as unsafeSent:26 September 2008 10: 40AMTo:tracyeinny@hotmail.com
Hi einny,
this is cheng from
cheng86@gmail..com. regarding the transactions that don't tally, it was due to me using my old atm card and then somehow the amounts got reversed out cuz its an old card so its void. im also not too sure how that happens.. but i've applied for a new card and destroyed the old card, so this problem wont happen anymore. it's been giving me headaches over online transactions..
im really sorry for any inconvenience caused. im not too sure if there're any outstanding amounts that dont tally on ur side? i can repay any discrepancies. thanks a lot for taking the trouble to send me that mail :) let me know! thanks :)
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