wedding cake blues
I have a bakery booked for our wedding cake. The bakery seemed really good before I put down my deposit. They arranged to see us outside of their usual cake tasting hours and the cakes were great. Because we saw them at their non-wedding location, the owner did not have the proper paperwork. He wrote me a temporary receipt in exchange for my deposit check, and said that he would email me proper paperwork the next day.
Well, the next day rolled around and I got nothing. Then, I got busy and left it alone for a while. A few weeks later, I called and he wasn't there, so I left a message asking for my proper receipt. No call back. Last week, I called and simply asked for him to call me back about my wedding cake. He called back and said "Oh don't worry, I'm just lazy. I'll email you with it this weekend." Guess what didn't come last weekend? I called yesterday and he wasn't there again. I left a message for him to call me back yesterday, so he *might* call me back today or get too lazy and forget about it.
It's been over a month. If he can't be bothered to send me a simple email with a scanned document, how can I trust him to design, create, and deliver the cake properly?
I also noticed that he hasn't cashed my check yet, so I should be able to cancel it.
It's 75 days until the wedding.
Should I cancel my deposit check, dump my bakery, and search for a new bakery?
Poll
xposted with minor edits to thequestionclub
ETA: Thanks for the feedback, everyone. Partially due to the overwhelming response and also due to the fact that my fiance and I no longer has any confidence in this bakery, I have canceled my check online. I'll wait for him to call me back so I can tell him personally. If not, I will call back in a few days and leave a message. Time to look for a new bakery...
Well, the next day rolled around and I got nothing. Then, I got busy and left it alone for a while. A few weeks later, I called and he wasn't there, so I left a message asking for my proper receipt. No call back. Last week, I called and simply asked for him to call me back about my wedding cake. He called back and said "Oh don't worry, I'm just lazy. I'll email you with it this weekend." Guess what didn't come last weekend? I called yesterday and he wasn't there again. I left a message for him to call me back yesterday, so he *might* call me back today or get too lazy and forget about it.
It's been over a month. If he can't be bothered to send me a simple email with a scanned document, how can I trust him to design, create, and deliver the cake properly?
I also noticed that he hasn't cashed my check yet, so I should be able to cancel it.
It's 75 days until the wedding.
Should I cancel my deposit check, dump my bakery, and search for a new bakery?
Poll
xposted with minor edits to thequestionclub
ETA: Thanks for the feedback, everyone. Partially due to the overwhelming response and also due to the fact that my fiance and I no longer has any confidence in this bakery, I have canceled my check online. I'll wait for him to call me back so I can tell him personally. If not, I will call back in a few days and leave a message. Time to look for a new bakery...