I have a job, and mixed thoughts on it.

[walkwithheroes]

I have gotten a job as a receptionist at a busy doctor office. I was with Goodwill and because of my physical disability, they helped me find the job. I have very mixed feelings on the job

Comments

[walkwithheroes]

As far as I know, I'm semi-replacing a woman that left to be a full time mom. After the girl (the one whose out until next month comes back) I actually have no idea where I'll go, as there is no chair or desk for me. (which makes me thing In is going to the back and I'm taking her place) Like I said before, I'm very confused about my actual job, and the bosses seem just as confused.

For my own training, I've taken to sitting behind the two women and watching them as I take notes. I've figured several things out on my own. I've figured out how several smaller things are done on their computers. I'm also answering the phones for them, and have been told its a help. The only issue is that the only free phone and computer are several feet from the two girls. So, I have to make the choice between helping with phones or watching them. Because they just answer right away, and I can't keep getting up. I've also taken to faxing and making copies, as that's something I can do. I've also taken to tidying up the area.

Don't offer to take over and wait until their task is done until you ask questions.

Ok, question. C and I are only up there. C has five things to do in the morning and assessing patients/signing them in is the one Is it wrong to ask "Do you want me to?" or "Can I help with?" that small thing, when she's very busy. I mean, they are very slow and the patients are annoyed. It takes C 3-5 minutes to sign people in/let the nurses know they are there, then the patients have to come out again and wait another hour to be discharged by C or I. Because both are doing five things at once. Am I putting out a bad vibe by offering to do the easier/smaller things that I've figured out, so they can discharge patients and see to received faxes, etc? Also, I do ask questions after the task, and I take notes during their tasks.

[katje0711]

I'm thinking maybe you should just sign the people in without asking. If you know how to do it all properly. You might piss off the people who've been there longer, but so what? And you'll impress those who matter by having taken some initiative. Not to mention you'll have happier patients.

[walkwithheroes]

I would, but she sits at the desk that is in front of the window where they sign it. I would just feel too rude and it could lead to some awkward moments if I lean over her to grab a clipboard.