In lieu of lard!

Mar 31, 2011 17:13

Or something like that. Er.
Actually more in lieu of content.

But I have no idea how I came across this analysis of One Day at a Time and its theme song, but I found it fascinating.

In other news, had a very late lunch with madbodger, who was in the area for reasons obscure. We went to Silver Diner, which I am happy to say has revamped their menu and covered it in local and organic and hormone free and halfway decently decent for you stuff. Wowsers. I had a veggie scramble, which was lovely, and came, to my complete surprise, with two small pancakes (also lovely) and some cut strawberries to be dipped in yogurt.

QUITE happy.

One thing we talked about was customer service experience. On the way over I'd called New York Pizza, to mention to them that I'd been getting their pizza for years and had liked their product, but that I'd had reason to order them two nights in a row (elirae and then shadeofnight were over,) and that the crust had been underdone both nights, and that the toppings (last night) had been way uneven, and that it had been somewhat cooled as well. I didn't want to find a new place to get pizza; had something changed that could be corrected?

No, they hadn't changed their ingredients or recipes or oven, but they did have someone in training, and yes, the manager I was speaking with would check into it.

To my surprise, he asked for my phone number, not because he planned to call me back, but because he wanted to add a discount code to their system* to apply to my next order. This wasn't at all necessary for my happiness, but it made for a nice touch.

* for a while I only ordered from them when shadeofnight was over; by time #3 if I called from the home # whomever was answering would offer our usual order. That changed once I ordered something different when a different friend was over. I really do not mind that particular sort of tracking.

seventies, customer service, food, analysis

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