An Open Letter

Jul 09, 2006 13:04

Dear Delta,

Get my luggage here now, thxvmuchyoufuckwads.

Never mind the fact that you managed to misplace my luggage on a DIRECT CONNECTION for which I checked in almost TWO HOURS in advance.

Really, forget all that. Also forget that your little baggage agent told me that my luggage would be delivered around 6 AM and would ABSOLUTELY be here by noon.

I have to leave for my next flight by 2:30, and it'd be a lot easier if my luggage were, you know, HERE.

ETA: Apparently they're too inept to actually deliver said luggage, so I'm off to the airport to pick it up. Anyone want to take bets on it actually being there?

in motion, customer service-ur doin it wrong

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