(no subject)
I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.I HATE DELTA AIRLINES.
Seriously. They're the only company that actually makes me ANGRIER if I have to speak with customer service than if I don't.
Here's the deal. I want to go to France for a month. I've finally gotten the registration for the course and the payment to go through at the same time. So now I go to book my ticket. I spend fifteen minutes speaking to Mr. Goober, who tells me there is absolutely nothing available through any possible connection, multiple connections, nothing, nada, no way.
I don't believe him. Especially since I can see online that I can get to Rome that day.
So I ask to speak to his manager. I get put on hold for another fifteen minutes. Then Bitchy Lady gets on the phone and tells me that Mr. Goober has checked every thing, and that of course September is one of their busiest months. Really, I say. Oddly enough, that's what you fuckwads tell me every time. Want to fly in May? That's one of our busiest months. June? Busy. December? Busy. September? Busy. Can't you just fly a week early, she asks. Why, no, thank you, I have a JOB. Would you please check again, I ask resignedly after I finish telling that this is why people hate Delta. Seriously. I didn't call her a fuckwad, but I did use that exact phrase - this is why people hate Delta and have moved to other carriers. So after putting me on hold for another ten minutes - most of which I'm sure she spent rolling her eyes and making fun of me with her coworkers, she comes back on and says that she can get me there on the dates I want, flying from Atlanta to Newark to Amsterdam to Paris to Tolouse, all in first class. When she says first class, a bell goes off in my head. Is there no coach option with fewer stops, I ask. Oh, well yes, you could fly directly to Paris and then connect to Toulouse easily on coach, she replies, but you said you wanted to fly first. No, I say, I said I would prefer to fly first. But wouldn't a reasonable person ask me if I was willing to fly coach FIRST before they told me there was no way to get me where I wanted to go, or when I asked to speak to a manager, or before they offered me a six-stop flight?
HATE.HATE.HATE.
So now I'm booked. I won't even go into the return flight, which is a clusterfuck which will begin at 7 am on my date of departure.
Seriously. They're the only company that actually makes me ANGRIER if I have to speak with customer service than if I don't.
Here's the deal. I want to go to France for a month. I've finally gotten the registration for the course and the payment to go through at the same time. So now I go to book my ticket. I spend fifteen minutes speaking to Mr. Goober, who tells me there is absolutely nothing available through any possible connection, multiple connections, nothing, nada, no way.
I don't believe him. Especially since I can see online that I can get to Rome that day.
So I ask to speak to his manager. I get put on hold for another fifteen minutes. Then Bitchy Lady gets on the phone and tells me that Mr. Goober has checked every thing, and that of course September is one of their busiest months. Really, I say. Oddly enough, that's what you fuckwads tell me every time. Want to fly in May? That's one of our busiest months. June? Busy. December? Busy. September? Busy. Can't you just fly a week early, she asks. Why, no, thank you, I have a JOB. Would you please check again, I ask resignedly after I finish telling that this is why people hate Delta. Seriously. I didn't call her a fuckwad, but I did use that exact phrase - this is why people hate Delta and have moved to other carriers. So after putting me on hold for another ten minutes - most of which I'm sure she spent rolling her eyes and making fun of me with her coworkers, she comes back on and says that she can get me there on the dates I want, flying from Atlanta to Newark to Amsterdam to Paris to Tolouse, all in first class. When she says first class, a bell goes off in my head. Is there no coach option with fewer stops, I ask. Oh, well yes, you could fly directly to Paris and then connect to Toulouse easily on coach, she replies, but you said you wanted to fly first. No, I say, I said I would prefer to fly first. But wouldn't a reasonable person ask me if I was willing to fly coach FIRST before they told me there was no way to get me where I wanted to go, or when I asked to speak to a manager, or before they offered me a six-stop flight?
HATE.HATE.HATE.
So now I'm booked. I won't even go into the return flight, which is a clusterfuck which will begin at 7 am on my date of departure.