есть ли у кого знакомые в г.Wilmington, DE?

Dec 04, 2015 19:04

Всем доброго дня! :) лоханулась по-крупному! По недосмотру оформила заказы на старый адрес МФ, он оттуда уже дааавно съехал, переадресации посылок уже нет. Контакты ни с магазинами, ни с почтовиками ничего не дали, ибо стоит статус "доставлено" и даже подпись какого-то неизвестно чела. Собственно, сабж: нет ли вдрууууг  у вас какого-нибудь ( Read more... )

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domowenok82 December 9 2015, 07:39:39 UTC
вот магазин на мои стенания отвечает:
We understand you are looking for order 04503646 that was delivered on 11/30/15. Because the package has already been signed for and delivered, we are unable to reach out to UPS for assistance. We recommend that you contact the shipping address to inquire about your package with them. We apologize for any inconvenience this has caused.

а вот ЮПС пишет:
Thank you for your response. Our records are not reflecting that the package has been given back to us. I understand that you already contact your shipper and they were unable to help you resolve this situation. Please note that, we are committed to deliver packages to the address given to us by the shipper not to a specific person.
In this case, I can only suggest you to contact the shipper in order to let them know that there is nothing we can do on our end and that they can request the package to be retrieved by contacting someone at the delivery address and by processing a return service for the shipment.

опять написала в магазин, процитировав ЮПС ...
ответа пока нет, но я думаю, он будет тем же самым - ничем не можем помочь ...

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