a brave new world
As Aeryn Sun would say, "What the frell is going on here?"
Two days ago, Joy and I returned to our room after class to find an orange Post-it Note on her computer. Puzzled, because we had locked the room when we left, we went over to inspect. It read, "Data jack working. :- )"
We were stunned. The day we moved into this room, we noticed that only one of the network jacks actually had the jack part in it. We submitted a maintenance request, and decided to share use of the working jack in the meantime. This, mind you, was at the end of August. Several weeks later we figured they were due for another reminder. I called Network Services two days in a row, and then dropped by to see them. A week or so after that, Joy called them.
After this last burst of effort brought no results, we resigned ourselves to having only one network port. Hence our astonishment, one fine January day, a full three months after our last request had been submitted, to find that they'd come in and fixed it, with apparently no prompting from us. And left a friendly note.
Today, I came back from Bruster's, and Joy informed me that a maintenance guy was coming to fix our bathroom light (which, for most of the year, has created a nice strobe effect.) Neither of us had submitted a request.
I am so confused. This is not the Oglethorpe I know and grumblingly love. This is a strange new world, where broken things are fixed spontaneously and without constant nagging (I have it on good authority that, under the old regime, it WAS in fact possible to get something fixed within a week, if you called them three times a day about it. We were not willing to put in this kind of dedicated effort.) I don't understand it. But hey, now Joy and I can be online at the same time, so what's not to like?
Just goes to show that change can be good.
Two days ago, Joy and I returned to our room after class to find an orange Post-it Note on her computer. Puzzled, because we had locked the room when we left, we went over to inspect. It read, "Data jack working. :- )"
We were stunned. The day we moved into this room, we noticed that only one of the network jacks actually had the jack part in it. We submitted a maintenance request, and decided to share use of the working jack in the meantime. This, mind you, was at the end of August. Several weeks later we figured they were due for another reminder. I called Network Services two days in a row, and then dropped by to see them. A week or so after that, Joy called them.
After this last burst of effort brought no results, we resigned ourselves to having only one network port. Hence our astonishment, one fine January day, a full three months after our last request had been submitted, to find that they'd come in and fixed it, with apparently no prompting from us. And left a friendly note.
Today, I came back from Bruster's, and Joy informed me that a maintenance guy was coming to fix our bathroom light (which, for most of the year, has created a nice strobe effect.) Neither of us had submitted a request.
I am so confused. This is not the Oglethorpe I know and grumblingly love. This is a strange new world, where broken things are fixed spontaneously and without constant nagging (I have it on good authority that, under the old regime, it WAS in fact possible to get something fixed within a week, if you called them three times a day about it. We were not willing to put in this kind of dedicated effort.) I don't understand it. But hey, now Joy and I can be online at the same time, so what's not to like?
Just goes to show that change can be good.