Natwest lol
Today I had my annual haircut. The barber's breath smelt of roast potatoes... which makes sense I spose. Before this I went into a branch of Natwest and had a right go at them. They are trying to charge me £20 for a 3p (yes 3x1p coins) overdraft. The bloke said to phone a number and gave the phone to me. I said Can I do it here. He said Yes. He dialled the number. I waited. I waited. I waited. The man on the phone asked me my name, address, dob, my credit card number, and what colour socks i was wearing. I (presumably) got this right. He then asked me what the problem was. I explained. He didn't seem THAT interested. He then asked me what my blah blah blah something something rate was. I said What's that? He said he wanted to speak to the bloke at the branch. I gave the phone to the bloke at the branch (who's name was Tim, lol). Tim spoke to the man on the phone and seemed a bit angry and emotional. He eventually seemed OK with what the man on the phone was saying. He then put down the phone (I tried to grab it as he put it down then realised he wasn't giving it to me). Timothy then explain-ed that I had failed the identity questions and my complaint was being investigated by some other department who will ring me in 48 hours. I thanked Tim with a suspicious glance and was on my way.