(no subject)
There are so many things Tivo does brilliantly, that sometimes I get a little blinded to the faults. But then I try to upgrade to a new, better Tivo that I'm sure will change my life, and the reality of things becomes clear.
Goddammit Tivo, perhaps I want to keep the some of the recordings I had on the old box. (How could I possibly delete the Colbert Report episode where Amy Sedaris does her tumbling routine? Sure it's two years old, and I know I could almost definitely find it on YouTube, but that's not the point, it's a brilliant episode) If you're a Windows-user you can download software for free and copy the files over to your computer. But a Mac-user? No, sorry. You have to buy special software for $70. Dammit.
Once I resigned myself to losing my old recordings (and it was a little freeing to just let them go. If I really really need to see those Doctor Who episodes again, I can get them on DVD. And it really shouldn't be a problem catching Project Runway reruns, considering they have marathons every other week), I was ready to switch out the machines. HD here I come! Wait, stop, Tivo claims my account is past due and I can't do anything until I fix it. Huh? I have it on autobill to by credit card, how could it be past due? Apparently, the Tivo folks don't build any float time into their billing cycle. They charge the credit card the day the payment's due (even if that happens to be a Sunday). The time between then and when the credit card company acknowledges the charge? Past due. So if it's Sunday afternoon and I'm looking to swap out a machine, I can't do anything unless I tell them to charge the card again, which is so not going to happen. I know one day's delay isn't the end of the world, and it looks like the payment went through this morning, so at least I can move forward, but come on Tivo, that's a pretty idiotic billing system.
Of course, I'm sure if you ask me tomorrow (or whenever I've switched everything over), Tivo will be all puppies and sunshine again in my eyes.
Goddammit Tivo, perhaps I want to keep the some of the recordings I had on the old box. (How could I possibly delete the Colbert Report episode where Amy Sedaris does her tumbling routine? Sure it's two years old, and I know I could almost definitely find it on YouTube, but that's not the point, it's a brilliant episode) If you're a Windows-user you can download software for free and copy the files over to your computer. But a Mac-user? No, sorry. You have to buy special software for $70. Dammit.
Once I resigned myself to losing my old recordings (and it was a little freeing to just let them go. If I really really need to see those Doctor Who episodes again, I can get them on DVD. And it really shouldn't be a problem catching Project Runway reruns, considering they have marathons every other week), I was ready to switch out the machines. HD here I come! Wait, stop, Tivo claims my account is past due and I can't do anything until I fix it. Huh? I have it on autobill to by credit card, how could it be past due? Apparently, the Tivo folks don't build any float time into their billing cycle. They charge the credit card the day the payment's due (even if that happens to be a Sunday). The time between then and when the credit card company acknowledges the charge? Past due. So if it's Sunday afternoon and I'm looking to swap out a machine, I can't do anything unless I tell them to charge the card again, which is so not going to happen. I know one day's delay isn't the end of the world, and it looks like the payment went through this morning, so at least I can move forward, but come on Tivo, that's a pretty idiotic billing system.
Of course, I'm sure if you ask me tomorrow (or whenever I've switched everything over), Tivo will be all puppies and sunshine again in my eyes.