Jun 10, 2009 18:32
First...
Dear BGE,
I really don't appreciate that you keep letting these storms knock out my power. I think my guild is starting to hate me missing raids due to power outages.
Thanks, Kristy.
Phillip and I saw Angels &Demons yesterday! It was good. I liked the movie better than Da Vinci Code, but it's been so long since I read A &D that any plot holes or poorly translated pieces wouldn't have caught my attention. Also, Ewan McGreggor is delicious.
When we got back, the power was out. Apparently there was a bad ass storm while we were in the theater. Like a really bad ass storm. Trees were snapped, there was debris all over the road. So we went out and got some ice-cream &shot pool for a bit and then came home and napped. It was mad weird though, only half of his apartment complex was without power. Idk. My folks were good though...something like 60,000 people in HoCo without power.
Today was more of Ancient and Medieval World History (it's half over, yay!), and work. Idk wtf was going on, but I had two customers almost back to back bring me things outside of our return policy and ask me to return them. Angry Gentlemen (AG) told me that his GPS stopped displaying maps (what?) and that the manufacture (Garmin) told him to bring it back (30 days after purchase) for a new one.
Lol our return policy is 14 days.
I really hate it when customers try and debate this with me, like it's 1), my policy 2), within my power to change it, and 3), like other stores that sell electronics (with the exception of wholesalers) have anything different than this.....seriously? I've work in electronics retail for nearly three years now, and EVERY PLACE IS THE SAME. Even Target and Walmart! Their 60 or 90 day return policy does not apply to electronics. So please stop telling me that "anywhere you've ever gone within 30 days of purchase has exchanged your item without issue." And fuck you too, Garmin, for telling customers these sorts of things without knowledge of their return policies.
Whatev. AG eventually left (frustrated, I'm sure), after sort of apologizing to me and tell me he knew that it wasn't my fault we (Staples) couldn't do anything. The other customer, a woman, came in with the exact same issue (cable modem, not GPS) but was a little bit more level-headed and not as yelly as AG. So I was a little more inclined to assist her in contacting the company (which she hadn't done), than I was with AG.
THIS JOB. Dear Apple, plz call me. Kthnx.
Oh, and after about 3 months of procrastination, I'm finally getting new tires for my car on Tuesday. JOY.
customer suck,
school,
work