Thoughts on work
It has been a while since I've posted about work, so I figured I'd give you all some details on who I work with. Since I am bounced between all three All Star Resorts, I have a number of managers/coordinators to work with.
The main manager is K. He's nice enough, but he doesn't really interact with the CPs (college program students). He doesn't start conversation, but will participate if someone else starts it.
The other managers are all under K. I don't hate any of my managers, but there are some I like less than others.
C used to be a teacher, is still new to the All Star Resort and seems to think that asking questions about things we already know is a valid style of management. She seems to be underfoot or hiding at any given time. Here is a good example. The other day I was scheduled to be off at 4:30pm and Tracy (a fellow CP) that she would give me a ride home so that I didn't have to take the bus. At about 4:27pm, C comes over and asks if I can do a post-sale shipping for a guest. Note, there were other cashiers that were not busy. I told C that I didn't know if I should do it because I had to leave at 4:30, and Tracy, who was also leaving at 4:30 was my ride home. (The company is notorious about wanting us to clock out on time. If you clock out more than 15 minutes late, you get half a point which can add up to a reprimand). C says, "Let me see what I can do" and then goes and gets Tracy to help me. Most of the other managers would have just pulled another cashier over to take the transaction. Tracy and I both worked our butts off and managed to clock out at 4:40pm.
N is another manager that isn't one of my favorites. She's nice enough, but there are sometimes where her actions just don't make any sense. She fiddle farts around with certain things and is almost Nazi like in her love for projects. I was greeter one shift (have to say hi to the guests and play games with kids. The whole Magical Moment thing). We were slow that night and she told me to work on softlines until it picked up. Softlines is a pain in the ass because if you are trying to do that while doing something else, you can't just bring a rack of clothes out since it may sit there for a while when business picks up. So I was running back and forth and up and down the ladders in the back. Eventually, she decides she doesn't want me to work on that project and decides she wants me to put out some more Halloween merchandise. So pretty much, instead of greeting, I did three or four other projects.
E is my "homeroom" manager. I don't work with him very often. But he is nice, young guy that tends to work with us instead of over us.
G is one manager that I work with on a pretty regular basis. She went through the college program and her teenager daughter is currently going through the college program. G and I have pretty similar expectations with certain parts of work and it is actually pretty easy to forget that she is a boss and not another co-worker.
H is probably one of my favorite managers. She and I have the same type of humor and she works with the rest of the cast instead of just working in her office for the entire time. She doesn't act like it is a pain to help one of us if we need assistance.
M is another one of my favorites. I would have pegged him for gay, but apparently he's married and has a pregnant wife, which just goes to show me that I shouldn't make assumptions. ^_^ He's laid back, for the most part, and is excited when you ask to be trained in something else.
R is up there with my favorites. He and I have the same viewpoints when it comes to guests fucking us over. Bottom line: Disney will do all they can for a guest if they have any issue. However, R and I are both of the viewpoint that when it comes to a guest trying to pull one over on us and thus the company, we will not have it. R is my muscle when needed, and for that reason, I love him for it.
P is an odd duck. I don't think he is really used to working with women. He is kind of awkward and he acts like the All Star is one of the more posh resorts. It isn't. Dear God, it really isn't. But he is nice enough and not horrible to work with.
D is leaving at the end of the month, and that makes me sad. I haven't worked with her too much, but she is really nice. I wish her the best and hope it works out.
S is hilarious. He is my big, gay manager. He makes working at a certain resort a whole lot more fun. He lets the cast joke around with each other, as long as we don't neglect guests. He figures that a happy cast makes for a happy experience for the guest.
I think I covered all the managers. We also have coordinators, which are just under the managers, but there are a bunch of them also. I get along with pretty much all of the coordinators.
I am really thankful for my mother. She is the one that I learned the retail business and good guest relations from. Anything I've learned from other people has just reinforced what she taught me. It is because of her lessons that most of the managers and coordinators believe that I know what I'm doing and because of this, I don't have anyone riding my ass.
The main manager is K. He's nice enough, but he doesn't really interact with the CPs (college program students). He doesn't start conversation, but will participate if someone else starts it.
The other managers are all under K. I don't hate any of my managers, but there are some I like less than others.
C used to be a teacher, is still new to the All Star Resort and seems to think that asking questions about things we already know is a valid style of management. She seems to be underfoot or hiding at any given time. Here is a good example. The other day I was scheduled to be off at 4:30pm and Tracy (a fellow CP) that she would give me a ride home so that I didn't have to take the bus. At about 4:27pm, C comes over and asks if I can do a post-sale shipping for a guest. Note, there were other cashiers that were not busy. I told C that I didn't know if I should do it because I had to leave at 4:30, and Tracy, who was also leaving at 4:30 was my ride home. (The company is notorious about wanting us to clock out on time. If you clock out more than 15 minutes late, you get half a point which can add up to a reprimand). C says, "Let me see what I can do" and then goes and gets Tracy to help me. Most of the other managers would have just pulled another cashier over to take the transaction. Tracy and I both worked our butts off and managed to clock out at 4:40pm.
N is another manager that isn't one of my favorites. She's nice enough, but there are sometimes where her actions just don't make any sense. She fiddle farts around with certain things and is almost Nazi like in her love for projects. I was greeter one shift (have to say hi to the guests and play games with kids. The whole Magical Moment thing). We were slow that night and she told me to work on softlines until it picked up. Softlines is a pain in the ass because if you are trying to do that while doing something else, you can't just bring a rack of clothes out since it may sit there for a while when business picks up. So I was running back and forth and up and down the ladders in the back. Eventually, she decides she doesn't want me to work on that project and decides she wants me to put out some more Halloween merchandise. So pretty much, instead of greeting, I did three or four other projects.
E is my "homeroom" manager. I don't work with him very often. But he is nice, young guy that tends to work with us instead of over us.
G is one manager that I work with on a pretty regular basis. She went through the college program and her teenager daughter is currently going through the college program. G and I have pretty similar expectations with certain parts of work and it is actually pretty easy to forget that she is a boss and not another co-worker.
H is probably one of my favorite managers. She and I have the same type of humor and she works with the rest of the cast instead of just working in her office for the entire time. She doesn't act like it is a pain to help one of us if we need assistance.
M is another one of my favorites. I would have pegged him for gay, but apparently he's married and has a pregnant wife, which just goes to show me that I shouldn't make assumptions. ^_^ He's laid back, for the most part, and is excited when you ask to be trained in something else.
R is up there with my favorites. He and I have the same viewpoints when it comes to guests fucking us over. Bottom line: Disney will do all they can for a guest if they have any issue. However, R and I are both of the viewpoint that when it comes to a guest trying to pull one over on us and thus the company, we will not have it. R is my muscle when needed, and for that reason, I love him for it.
P is an odd duck. I don't think he is really used to working with women. He is kind of awkward and he acts like the All Star is one of the more posh resorts. It isn't. Dear God, it really isn't. But he is nice enough and not horrible to work with.
D is leaving at the end of the month, and that makes me sad. I haven't worked with her too much, but she is really nice. I wish her the best and hope it works out.
S is hilarious. He is my big, gay manager. He makes working at a certain resort a whole lot more fun. He lets the cast joke around with each other, as long as we don't neglect guests. He figures that a happy cast makes for a happy experience for the guest.
I think I covered all the managers. We also have coordinators, which are just under the managers, but there are a bunch of them also. I get along with pretty much all of the coordinators.
I am really thankful for my mother. She is the one that I learned the retail business and good guest relations from. Anything I've learned from other people has just reinforced what she taught me. It is because of her lessons that most of the managers and coordinators believe that I know what I'm doing and because of this, I don't have anyone riding my ass.