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ciphergoth in trustmetrics

TrustFlow FAQ

Aug 15, 2003 11:26

Updated 2006-04-10: this is about the old version of TrustFlow, which is no longer in operation. See the FAQ for the new version.

Frequently asked questions about TrustFlow for LiveJournal. Please note that I will be very rude to anyone who asks a question answered here so please read carefully before posting.
It doesn't work for me !
It ( Read more... )

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nnancy1964 August 16 2003, 06:34:42 UTC

Is this only for paid accounts? I've tried a couple of times and have gotten an error page...

ciphergoth August 16 2003, 07:25:36 UTC

How am I supposed to help you if you don't tell me what the error is? Did you try reading it, or this FAQ, before posting here?

nnancy1964 August 16 2003, 08:07:56 UTC

My apologies for being an idiot. And yes, I read both.

When I try to enter my username from a friend's page, it says:
Not Found
The requested URL was not found on this server.
You may be receiving this error as a result from maintenance or other site problems; please refer to http://status.livejournal.org to keep updated on the status of the site.

I have gotten this error on occasion for other links, including not being a paying LJ user; I also wonder if it's a site problem since I can get to the FAQ without problems.

Holding my tongue on the rest of it.

ciphergoth August 16 2003, 08:11:22 UTC

Now I know what the error is, I can help - hurrah!

Your friend has entered the URL wrong: they've probably left out the "http://" at the beginning. As a result, your browser hasn't even tried to connect to my site; instead it's looked for a page somewhere in LiveJournal.

The correct URL is at the top of this page.

nnancy1964 August 16 2003, 08:14:01 UTC

ok, last apology... I didn't see the part that asked to quote the error exactly... I work overnights and am a bit bleary eyed... hope this lowers your blood pressure.

ciphergoth August 16 2003, 08:15:41 UTC

I only added that after you posted your message; I had thought it was common sense. It's a bit of a mystery to techie people how non-techie people expect us to be able to fix problems when all the info we have is "I got an error"...

lovewithnoface August 28 2003, 15:20:55 UTC

In agreement. Lj support gets all sorts of requests that sound somewhat like this:

"omg your faq is just not working and i totally need help...cuz like my friends list is like, just not there...plz help...thx!!!!!"

I'd put the important stuff at the top in enormous letters emphasizing the need to read what you have written...its shocking how dense people can be, but big letters seem to work really well, pulling peoples eyes in like a magnet. now whether or not they'll comprehend is anyone's guess

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