Nov 25, 2009 11:55
My father's computer (which my mother also uses) has a virus, or something, calling itself Microsoft Privacy. It took a while to convince my father that this program was not actually from Microsoft, despite it opening a microsoft.com/privacy browser, solely on the basis that "the font is wrong and Microsoft is not purple."
"But it says Microsoft."
"Trust me. Bill Gates is not connected to this in any way."
The bonus is that my father is a faster sell than my mother, who will argue with me while still wanting me to FIX IT. ^^;;
I don't know how it got on there, but I'm pretty sure my mother is involved. This program was written for people like my mother, because the best Norton firewall money can buy (thanks Daddy) doesn't work if you click OK. /)_-
Because there is no Start button or task bar, I have done three things. One is to click a link on the window "Microsoft Privacy" brought up, because that opened a browser (and cued the discussion about purple). This let me download Malware Bytes and click "run" on the download popup... and it let me search Google to figure out how to get at the Control Panel without a task bar or DOS prompt. I dread the day someone figures out how to prevent you from going to any site except the "buy now" one. -_-;;; Two is to install and run Malware Bytes from the aforementioned download popup, scanning as we type. Three was to CTRL+ALT+DEL that sucker into submission. The funny part was it was trying to tell me THIS OPERATION IS PROHIBITED! even as it was shut down like a middle-school booze party next to a police station.
Rather like the Wicked Witch wailing "I'M MELTING" now that I think about it.
Four, if I can get to Four before I leave, is to get at the Control Panel from CTRL+ALT+DEL's task manager (thank you Google).
Mom... new rule. We already have the "do not click on anything you don't recognize." I am now amending that to "don't click on anything you do recognize."
computron,
family,
tech support should learn to suck better