Dreams...
I'm going to forget it unless I write it now.
I had a dream just now that I was in a version of the call center I work in. I was the "administrator" working on trust for another supervisor, and the only other employee was Sarah. It was my job to take calls and answer questions about benefits for Fidelity, and I was on camera and audio recording, so in my dream, I knew my managers were watching me.
I got up from my desk area to do something for Sarah because she was working diligently and I wanted to entertain her because she seemed mad or upset. While I was doing something, the computer call center thingy that controlled the influx of calls went crazy and I got hundreds of callers all at once. I couldn't possibly take them all, and I was away from the computer, "goofing off" to boot. I was trying to entertain Sarah, and I got buried by calls for it. I knew I was screwed. I ran back to my desk, but it was too late. Some system error occured, and my computer was recording all the complaints the customers had about my customer service. In my dream, I was heartbroken, trying to fix the computer, failing miserably, and all in front of Sarah. I am such a failure.
I could speculate what that all means... but instead I'm going to fall asleep again. Goodnight.
I had a dream just now that I was in a version of the call center I work in. I was the "administrator" working on trust for another supervisor, and the only other employee was Sarah. It was my job to take calls and answer questions about benefits for Fidelity, and I was on camera and audio recording, so in my dream, I knew my managers were watching me.
I got up from my desk area to do something for Sarah because she was working diligently and I wanted to entertain her because she seemed mad or upset. While I was doing something, the computer call center thingy that controlled the influx of calls went crazy and I got hundreds of callers all at once. I couldn't possibly take them all, and I was away from the computer, "goofing off" to boot. I was trying to entertain Sarah, and I got buried by calls for it. I knew I was screwed. I ran back to my desk, but it was too late. Some system error occured, and my computer was recording all the complaints the customers had about my customer service. In my dream, I was heartbroken, trying to fix the computer, failing miserably, and all in front of Sarah. I am such a failure.
I could speculate what that all means... but instead I'm going to fall asleep again. Goodnight.