Clouds in the sky but there's a smile on my face...well sort of.

Feb 08, 2007 16:25

I feel very confused today. Happy and tingly but sad and longing at the same time, not quite sure how you work that one out. Maybe I'm on a period or something. I have a feeling this one is going to be a long one my friends as I have lots to tell and the time to tell it so heres an insight into my muddled little world.

Where shall I start? I suppose monday morning would be good, at about 5am. In fact I am going to do a 'day in the life of' kind of thing here, it'll be like 24 but well not as interesting:
5am: wake up for work feeling knackered from a heavy weekend of alcohol, sex and brilliant clothes. Get a bit of breakfast, put uniform on and roll out of the door.

6am: start work, spend the first ten minutes moaning with the cash office girls about how early it is and where the duty manager with the cash office keys is. Swear lots. Count the safe and go do end of week on all the tills whilst telling Anne about my eventful weekend and listening to her many charming stories about hurting people and dirty Turkish men, trying to avoid staring at her nipples.

7am: still doing end of week change run. Consisting of counting how much is in every till and filling it back up again, takes about an hour and 15 mins in all. Get that done by about half 7. Go print off all bits of paperwork, get annoyed with the shit printer, hit it, curse it, hit it some more. Get back down the front for 8 when staff arrive and store opens.

8am: two people in. Usually 3 and Anne but had to move one later to cover the back part of the day. Nevermind, work round it. Usually fairly quiet anyway. Sort out all of the end of week/start of the week stuff. Sort scheduler out, work out team 5 figures, file the overtime, clean round the department and get it set up for 9. 8.45 and I lose Anne on a break and then her review which will take up an hour. Two members of staff not good when you need one on a main bank, one on a basket and one on self serve. So I have to watch self serve.

9am: another two people. First sick call of the day, wont be the last. 9am and I have two tills, a basket and a self serve. Usually have at least 4 tills on by now. Not looking promising, starting to look like an even rougher day than it already was going to be. Have an arguement with the garage who want me to send someone to cover them. Get annoyed. How do they expect me to cover them when I have no staff at all.

10am: no staff in. Shit. By 10 on a normal monday there are usually at least 7 checkouts. Holidays, sickies and hour changes. Only one in is Jamie (team leader). There goes my break. So one person in and now someone needs a break. Go to team 5 and tell them how shit we are, get news about another sick call. Tell Ali we are on dire straights and she comes to support. Getting busy now, beginning to feel lack of staff.

11am: struggle through to 11 when there are finally 3 people in. Have had shopfloor staff sat on tills most of the morning. Sick of everyone saying 'oh but I haven't had a break yet' when I ask them for help, I've been in since 6 and still haven't had a break. 3 people in and Emma (team leader) get Emma on the back, tell her how shit we are looking. Find out we have another sick call. Overtime shift though so I can use the hours, quickly get on the phone and get it covered, bringing someone in on the afternoon to help out. Go upstairs to do the white board and find exceptions haven't been done for friday, saturday and sunday. Have to do about 9 pages altogether of coding people sick, holidays, finding out why they didn't clock, rectifying mistakes and authorising overtime.

12noon: finally get a break. Just take enough time to neck a can of coke and a chocolate bar and go straight back down. Dinner time now and I take over the back again from Emma. Not doing too bad on the one in front considering. Struggle on. Luckily the other basket till is broken so we don't have to lose a main bank to put that on for compliance. Still busy. Still no staff. Getting tired.

1pm: another member of staff in. Breaks hitting us now. Gets to half past and wondering where the person to start at half 1 is. Gets to twenty to 1, go ring her and find out where she is, answers the phone sounding proper ill, another sick call. Great. Craig in at one, straight on self serve to cover a break. All I can do for the moment.

2pm: money is ready, I'm releaved because it means after all day on the back I finally get an hour off it doing the money. Go down the cash office and do the money as quick as possible. Need to get back down the front to support. Get down at about 20 to. Straight on a till until 3 and the end of a very long day.

3pm: concerned about the rest of the day and passing the one in front, tired and starving, go home, need sleep but have a quick bite to eat and then drive straight down to Newcastle.

So there you have it, a day in the life of a front end team leader. I am still not entirely sure how I managed to go out in Newcastle til like obscene o clock in the morning and actually not just pass out. Newcastle was good, I like seeing folk up there I can just relax and be myself with people who know me.

The night out itself was actually pretty good. I'd have preferred to go bar crawling and somewhere with music you could actually dance to, and maybe people also but still it was nice to just like sit around and get drunk, though noone seemed to be getting overly drunk so of course it was like my duty to get wasted really. The music was pretty piss poor this time. There were some decent songs every now and again but on the whole it was shite, until the end, when they played the YMCA which made my life. I love that song. What I don't quite understand is that I was proper mincing around to the YMCA (I get VERY flambouyant/camp when drunk), which obscenely tight clothes on and make up and a girl still came up to me and violated me. I was like o_O but went with it because I was just that excitable about the song, then looked and thought 'HOLY SHITE' turns out she, well, she wasn't exactly a stunner let us say.

Then we went to get pizza. I didn't really like it because I HATE it when people put peppers on pepperoni pizza. Really its like worse than people who say 'smexi'. So I picked them off and ate it anyway because I was absolutely starving. I crashed out after that. After nearly 24 hours without sleep. Skinner's sofas are not the comfiest though, so a very disjointed night of sleep.

So finally left Newcastle at like 1ish. Got back home for two. Had an orgasmic fried egg and bacon sarnie. Oh my god grease and fat after a night out is sooooooo good. Went to work and did 3 - midnight which was one of the longest shifts I have ever done. Felt absolutely dead on my feet for the whole shift, can't even remember the last few hours of it because I was that tired. Nevermind it was worth it. A very good weekend.

Yesterday. What a day. We had a grand total of SIX sick calls adding up to THIRTY SEVEN hours of sickness in ONE day. It was fucking insane. But I kicked so much arse you wouldn't believe. I was on 10 - 7 and Ali was off so I completely took control. I pleaded with June for some overtime and she actually let us have it. I decided all the shifts that I needed and where I could bring people in to cover us best and when we could manage and then got straight on to ringing people in. Struggled on and got people in. Once again, had like half an hour break all day. But we actually passed the one in front! This may not mean much to anyone but like to pass on a day like that is one of the best feelings ever. Especially when you know you've done the most of it and its just pure hard work thats passed it for you. I hope Ali is pleased. We have worked brilliantly as a team these last few days though. Its been good. Although very hard work and stressful.

I'm off soon, I can't wait I'm beginning to feel like run down and stuff and I just need some time off to chill and not care about work. It is the same thing every day though. You get in, deal with all kinds of shit and struggle through the day feeling knackered and stressed only to come in and do it all again the next day. I also feel quite unappreciated at work.

I need an easy way to make lots of money. Suggestions? Thats all for now, think I'm going to have a nap again.
Previous post Next post
Up