blue celery wrap/sling

Oct 15, 2009 14:44

so, in terms of baby carriers i thought this one might have potential as unlike the moby et al, there isn't a ton of fabric for a petite person like myself to get tangled up in. That said I regret my purchase of this not inexpensive wrap and will never be able to recommend it because:

a) sizing info is inadequate -- it was extremely unclear whether I was a small or an extra small
b) turns out I am an extra small BUT Blue Celery (a local canadian company) does not stand by their product and problems with sizing are, according to them, "my problem" so they will not honour my request for a simple exchange. a look at their site or the product tags will immediately make clear how someone of my stature would fall in between a size and have difficulty - and the big problem is that you cannot safely use their product when it is too large.

not related to my complaint but worth knowing anyway
c) visual aids for usage instructions are really poorly executed

also they took over a month to get back to the store at which I purchased the wrap with an answer.

The store, to its credit and my appreciation is bringing in an XS at their expense and has decided to cease doing business with the company.

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