Paths of Glory
Last month I found out that my friendly local board game store was closing their Southcenter location. On one hand, I was disappointed because I don't like seeing local businesses squeezed out, only to be replaced by another clothing hut for young girls. On the other hand, I didn't spend much there because the prices were higher than what I would pay from a warehouse location, even with shipping. All the same, I visited the store in the last days to see what the discounts were, because I do love a good deal, and if I was planning to buy something eventually anyhow, that's fine by me.
One of the things I end up buying is the Glory Board Game. It has a big hole in the middle and two legs underneath so that it stands up at an angle. You take the provided beanbags at it and score points for a bag in the hole and fewer for ones on the board. It goes by a whole sheaf of names, and I like outdoorsy and dexterity games such as Baggo or Cornhole. I got two boards and two beanbags each in blue and red for ten bucks plus tax. I thought that was a swell deal, but thought to myself, "Self, that's an awful lot of walking back and forth if each round is just two bags per side. Wouldn't it be swell if there were more beanbags for each side?" Uncle's wasn't going to sell me any more without getting the boards again, so I wasn't about to do that. I hit up gloryboardgame.com, ever so helpfully supplied on each of the boards and look for "spare beanbags". Alas, there were none to be found. I could get a new Glory Board in just about any color I wanted, or any pattern used by a school in Washington state, but no beanbags. I send an e-mail asking "Whyfor no extra beanbags?"
At this point, I figure that I've done all I can. My e-mail may never even get to the person who could set me up. And that person might delete it either by accident or on purpose. I didn't have high hopes. But the next day I got a reply back, saying "We didn't think to have spares as an option, but we do now." I dutifully filled out the form and now I have 'em.
The preceding story wasn't all that ground breaking or out of the ordinary, but I wanted to relay it because a company did something when the could have done nothing at all and would have been completely in the right to do so. But they went out of their way to quickly answer my question, made a change and got some extra business for it. Plus they're quasi-local, making their home on the other side of the mountains. I'm always happy to put in a good word for local companies that treat their customers well. For that, I think they deserve a shoutout, so here it is: Way to go, Glory Boarders.
One of the things I end up buying is the Glory Board Game. It has a big hole in the middle and two legs underneath so that it stands up at an angle. You take the provided beanbags at it and score points for a bag in the hole and fewer for ones on the board. It goes by a whole sheaf of names, and I like outdoorsy and dexterity games such as Baggo or Cornhole. I got two boards and two beanbags each in blue and red for ten bucks plus tax. I thought that was a swell deal, but thought to myself, "Self, that's an awful lot of walking back and forth if each round is just two bags per side. Wouldn't it be swell if there were more beanbags for each side?" Uncle's wasn't going to sell me any more without getting the boards again, so I wasn't about to do that. I hit up gloryboardgame.com, ever so helpfully supplied on each of the boards and look for "spare beanbags". Alas, there were none to be found. I could get a new Glory Board in just about any color I wanted, or any pattern used by a school in Washington state, but no beanbags. I send an e-mail asking "Whyfor no extra beanbags?"
At this point, I figure that I've done all I can. My e-mail may never even get to the person who could set me up. And that person might delete it either by accident or on purpose. I didn't have high hopes. But the next day I got a reply back, saying "We didn't think to have spares as an option, but we do now." I dutifully filled out the form and now I have 'em.
The preceding story wasn't all that ground breaking or out of the ordinary, but I wanted to relay it because a company did something when the could have done nothing at all and would have been completely in the right to do so. But they went out of their way to quickly answer my question, made a change and got some extra business for it. Plus they're quasi-local, making their home on the other side of the mountains. I'm always happy to put in a good word for local companies that treat their customers well. For that, I think they deserve a shoutout, so here it is: Way to go, Glory Boarders.