TivoHD Problems
So, just spent a second day with a cable tech trying to get CableCards working with my TivoHD. Time Warner has been really nice and helpfull through all of this. Unfortunately, its actually a problem with the Tivo. I just got off the phone with Tivo CableCard tech support and there is a problem with their new TivoHD units being able to receive channels which require authentication (so any premium or HD channels) when using Scientific Atlanta Multistream cards (apparently the only cards which Time Warner now provides).
They are working on a patch, but won't even give a ballpark time frame for release. Which means in the mean time I'm stuck in a lurch without any premium channels, but still paying for it (to the tune of $20-$30 a month). I suppose I can go and cancel my premium service with Time Warner for the time being, but it kinda pisses me off that Tivo won't even give a ballpark time frame to let me know whether to adjust my service, wait it out, or just return the whole damn thing.
So, just figured I'd post this as a warning to others that may be considering an upgrade to TivoHD.
UPDATE: Fixed! Thanks to some folks at Time Warner willing to go above and beyond to get things working. Apparently the patch is just a red herring.
They are working on a patch, but won't even give a ballpark time frame for release. Which means in the mean time I'm stuck in a lurch without any premium channels, but still paying for it (to the tune of $20-$30 a month). I suppose I can go and cancel my premium service with Time Warner for the time being, but it kinda pisses me off that Tivo won't even give a ballpark time frame to let me know whether to adjust my service, wait it out, or just return the whole damn thing.
So, just figured I'd post this as a warning to others that may be considering an upgrade to TivoHD.
UPDATE: Fixed! Thanks to some folks at Time Warner willing to go above and beyond to get things working. Apparently the patch is just a red herring.